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LockedKenmore Oasis

posted on November 09, 2009 at 04:08PM Inappropriate?

Stay away from Kenmore Oasis brand washer machine, mine 1 year old just died on 1 year anniversary, completely dead.

replies: 13 latest post: January 29, 2010 at 12:14PM by JulieK
Displaying all 13 posts
posted on November 09, 2009 at 04:23PM
 

No details, no model number...just more Sears bashing. How original.

posted on November 09, 2009 at 05:52PM
 

It's not bashing, I dont look at the model number, all I know is I spent $1087 on Kenmore Oasis HE, the expensive washer last year Sept and the machine died 1 year later. I wonder if they have timed the washer so it stops working right after 1 year free warranty 's up. I can't get the service w/o extended warranty.

posted on November 09, 2009 at 05:56PM
 

What is the washer doing exactly? Were you offered the service plan?

posted on November 09, 2009 at 08:28PM
 

Tisk, tisk ...another idiot not buying a warranty on an 90% electronic washer....when will they learn?

posted on November 09, 2009 at 08:31PM
 

No one on the board can help, without some more details.

posted on November 09, 2009 at 09:27PM
 

Ok, I'll jump in here:

First, sometimes appliances fail. That's just a part of life. It's unfortunate, and nobody wants it to happen, but there's no conspiracy involved. Stuff breaks down. I have yet to find a mechanical product that is 100% guaranteed to work perfectly no matter what for any period of time. Notice that warranties are not guarantees. There's a good reason for that! :)

Now, in order to narrow down what is actually happening with your washer, you need to provide some more detailed information. For instance:

When you say the machine "broke," what did it do or stop doing, or start doing differently?

Was the machine's failure gradual, or did it happen all at once without any warning?

Are you getting any error codes? If so, which one(s)?

Were you using high efficiency detergent (it will have the oval "he" symbol on the package)? If so, were you using the amount the manufacturer of the detergent recommends?

Were you in the habit of washing loads of extremely thick towels piled all the way to the top, or jeans piled all the way to the top, or packing garments in beyond a loose pile?

Do you know how hard or soft your water is?

With the answers to these questions, there's a much better chance of getting answers to your questions.

posted on December 26, 2009 at 11:51AM
 
In response to BlueCrewGuyInMA's post from November 09 2009 09:27PM

I have the same issue with this washer.  Oasis HE model 110.27092602 type 580.  This product is a lemon.  Check any of the appliance sites about it and there are 100's of complaints about the boards failing at 12 to 18 months.  Our is 24 months and will have its third board replace next week.  That is totally unacceptable.  We had the F1 error, the F51 error and now total power failure.  No error code, the device just stopped when is was beginning it's initial fill.  Sears has not chosen to admit this machine is flawed and recall it.

posted on December 26, 2009 at 11:01PM
 

a4merlion,

Have the replacement boards been under warranty?

posted on December 26, 2009 at 11:17PM
 
In response to a4merlion's post from December 26 2009 11:51AM

27092 was part of the recall. Did they change out your washplate and control panel, or just the control panel?

posted on December 27, 2009 at 11:38PM
 
In response to BlueCrewGuyInMA's post from December 26 2009 11:17PM

I have this washer too, same model, won't work, serial # in the recall list CT1970773... bought June 2008... call the blue crew, they said no recall, then yea, there is one, but only for frontloaders. Won't honor letter. error code LD, out of balance alot, now lights up, but wont' do anything but beep. Can't turn off until I wait for 5 minutes for the ld to show up, then I can power off. Gets stuck at wash, but won't fill or anything else. Been researching all week, lots of unhappy people out there. Also found out service manual has been discontinued and you can't even get one. So, how is sears helping me? Blowing me off. After 28 yrs of loyalty from me (and many many appliance purchases), kinda sad... like losing an old friend.

posted on December 27, 2009 at 11:43PM
 

Forgot to add... these codes come on when dryer is empty... so to "YourANIdiot" - no need to be rude... but, I guess I was an idiot afterall! (buy warrenties on anything electronic... just expect the worst...) Times have sure changed.

posted on December 27, 2009 at 11:44PM
 

I mean washer! not dryer... (27092600)

posted on January 29, 2010 at 12:14PM
 

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