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LockedWhirlpool Duet Washer

posted on February 07, 2010 at 01:27PM Inappropriate?

Hello,

Just purch a Whirlpool Duet Steam washer

Model# WFW9600TA00

Very frustrated, always getting a F20 code??

Does anyone know what is this??

Haven't completed any wash yet without getting that code?

HELP!!!

replies: 10 latest post: February 10, 2010 at 11:35AM by ExcitedANDFrustrated
Displaying all 10 posts
posted on February 07, 2010 at 01:58PM
 

Was it just installed today, ExcitedANDFrustrated?  You may want to give 1-800-4-MY-HOME a call.  They can help to troubleshoot with you.

posted on February 07, 2010 at 02:05PM
 
In response to JulieK's post from February 07 2010 01:58PM

It was just instaled 3 days ago, but hasn't had a completed load so far!

Called the 800# and they said F20 code has to do with water supply which we do not have a problem!!

Our water supply is absolutely perfect!!

Just wondering if the machine itself is the problem??

 

posted on February 07, 2010 at 03:40PM
 
In response to ExcitedANDFrustrated's post from February 07 2010 02:05PM

please keep us informed along the way...

how long you have to wait to get service,

then, get parts,

if the repair is succesfull

how the product is doing  etc

Thanks!

posted on February 07, 2010 at 05:35PM
 
In response to bocephendorfer's post from February 07 2010 03:40PM

Will do!

Well, we called in for svc call yesterday (Sat)

and the earliest they can send a tech is on Wed the 10th.

Now this is a brand new washer we just bought so hopefully

nothing major in terms of repair & parts!! in the meantime I have

to be inconvenienced by washing everything by HAND since I have a

toddler. Otherwise, the unit will be return & switched!!!

posted on February 07, 2010 at 08:10PM
 
In response to ExcitedANDFrustrated's post from February 07 2010 05:35PM

keep in mind thats going to cost you a restocking fee....but when you start hearing out of line stuff...get a hold of searscares....thanks for continuing to post!

ps  Im a customer and not an associated employee

posted on February 07, 2010 at 08:57PM
 

Thanks!

We will find out on Wednesday after the service call is completed!

Will keep you guys posted!

posted on February 07, 2010 at 10:47PM
 

I will be interested in what they do to correct the problem.

posted on February 08, 2010 at 04:24PM
 
In response to appliancejunk's post from February 07 2010 10:47PM

where you been junky????

posted on February 09, 2010 at 09:54PM
 

If you have very low water pressure and it takes too long to satisify the water level switch it stops to prevent a flood. If the water pressure is OK ,there may be a loose water pressure hose fron the bell chamber to the water level switch. That hose can have a hole rubbed into it after months of use and cause the same error code.

posted on February 10, 2010 at 11:35AM
 

Thanks Terry-I am very anxious to find out as well, what you said make sense except I know for sure we have really good water flow! and besides this washer is brand new-never been used..so just waiting for Sears to come & service it this afternoon!! If the weather cooperates :-)

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