Barclays Bank of Delaware - Free Spirit Platinum Mastercard

Barclays Bank of Delaware - Free Spirit Platinum Mastercard Reviews


1.0 of 5 (by 1 reviewer)
Rating Summary | No one recommends (0 out of 1)

“BEWARE of this Credit Card...Barclays Bank of Delaware”

I AM
on a strict budget
Cons
WORST CUSTOMER SERVICE, BAD CUSTOMER SERVICE

Barclays Bank of Delaware - Free Spirit Platinum Mastercard — 

We have had this credit card for over 5 years with a sizable credit limit.  Today we received an email from the Credit Card Company-Barclays Bank of Delaware...US Airways Dividend...they lowered our credit limit due to us paying off our monthly charges when the statement was due. No one in customer service could tell us why we were cut from the high limit to down to $1500.00.  The one associate told us we never charged over $2,000.00 in a month.  So why did they cut us down to a credit limit of just $1500.00 when we spend about $2,000.00 per month.  We pay our credit card every month in full. With this credit card we pay all of our bills, such as electric, gas, phone, cell and extra.  We pay on line.  So what is the deal here.  Do they not want out business?  Do they not want someone who pays their bills every month, on time and paid the full balance off?  What is up with this credit card company.  We never received a notice in the mail when they raised our limit without our permission but now we received an email stating we have been lowered to $1500.00 for lack of use of the card at the higher credit limit.  We would of been totally ashamed if we used the card to buy a big purchase and was rejected due to lack of credit.  We talked to the manager of the credit card department, there is nothing they can do.  Do not use this card.

Last edited on Oct 01, 2010

Barclays Bank of Delaware - Free Spirit Platinum Mastercard

is not recommended by faithhope56
Posted on Dec 27, 2008
Comments about faithhope56’s Review

Displaying all 3 comments

ColorfulFirefly wrote on Oct 1, 2010 at 12:12PM

 

Bulldog9744...why hold on to Barclay's credit card when they are charing you $90./year to keep it? If your willing to pay them for NOTHING, that's your business. My credit rating is good and the fact that I cancelled didn't hurt me that much. The satisfaction of telling them to cancel was well worth it!

ColorfulFirefly wrote on Oct 1, 2010 at 12:09PM

 

I've ditched the Barclay's US Airways credit card after dealing with their outrageous yearly fees and the promise of airmiles that I never received. Like you, I always paid my balance in full. They aren't making any money off of us, so they really don't care if you stay or go. Customer service is practically non-existent. When you have a complaint, you get transfered from person to person. It's all a stall tactic. I loved my US Airways credit card with Bank of America and was a good customer with them for 11 years. I purchased everything from groceries, utilities, clothing to travel on my card. US Airways just lost a good customer and will probably lose much more.

bulldog9744 wrote on Feb 9, 2009 at 12:55PM

 

The same thing happened to me. I was paying it off monthly and they lowered my credit limit. They are not making money off of people like us so it is just as easy for them to lose us as customers. Dont cancel the card just don't use it. Beleive it or not if you cancel credit cards your credit score goes down. This is common practice for many credit cards.

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