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LockedDiehard Platinum Warranty

posted on January 08, 2010 at 10:21AM Inappropriate?

I have a 1yr old Diehard Platinum batt that wont hold a charge above 12.4v. Took it for testing yesterday, truck charging system is fine, they topped of the batt and I went home. This morning its back to 12.39v, I want to replace the batt outright they want to test it again and trickle charge it.

Can anybody point me to the actual Platinum warranty so I can see what my rights are in this situation? I don't have time to go back and forth to my local Sears checking and re checking a batt I know is bad. I just want a good, fully charged replacement.

Thanks,

David

replies: 5 latest post: January 31, 2010 at 09:15AM by MattDevi
Displaying all 5 posts
posted on January 13, 2010 at 12:33PM
 

Nothing huh? No Sears Reps here to chime in?

posted on January 13, 2010 at 12:58PM
 
In response to dmede's post from January 08 2010 10:21AM

What do you consider a full charge? Some batteries only come to a certain voltage. I was an an electronic technician. Rechargeable AA, "C" cells, 9 volt batteries never reach the full  voltage of throw away batteries.

posted on January 13, 2010 at 04:54PM
 
In response to Tomelenol's post from January 13 2010 12:58PM
Tomelenol said…

What do you consider a full charge? Some batteries only come to a certain voltage. I was an an electronic technician. Rechargeable AA, "C" cells, 9 volt batteries never reach the full  voltage of throw away batteries.

Surface charge on a 12v car battery immediately after charging should be around 12.8v, but will settle to 12.75 - 12.65 (full charge). 12.4v is around 70% - 75% I think. My batt shows 12.38 after sitting one night. Not ok for a 1 year old $200 AGM battery.

Sears wants to "test" this batt 2 more times before authorizing an exchange. They also suggested that I would have to pay for the test even if the batt fails... absolutely not.

I'm beginning to have serious doubts about the Sears commitment to quality an their warranties.

posted on January 15, 2010 at 02:21PM
 

sounds like you need to go over some heads

posted on January 31, 2010 at 09:15AM
 

I bought a P-4 about two weeks ago for a 2K Vette. This made me curious so I checked the voltage this morning.

12.53 at 48 Degrees F = 12.4977 corrected meaning minus  ((80-47.7) / 10) * .01 = .0323 from the measured voltage of 12.53 for the temp. offset.

The battery manuf. date is 9/09 so it was pretty fresh.  When not in use, it is always on a Deltran Plus charger.  It was on the charger when I took to measuments.

Parasitic drain from the Vette is bad enough that I always connect the charger after I take her out.  The DELCO 7yr. battery the P-4 replaced was **** near 7 years old.

Matt - Slidell, LA

 

 

 

 

 

 

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