posted on
April 26, 2009 at 01:12AM
Best Buy = CD DVD BluRay Digital Cameras, Cell Phones,
Home Theater - ( have separate sound rooms to display this product)
MicroCenter = computers and peripherals / most software
TV's - Sears but it depends on the store & most Essentials HE Depts. are not well supported with inventory stock , HDTV's especially . You then have to go to a full line store if you want to "take it home today".
It almost seems like Essentials stores got an HE Dept but the DM's or whoever just dont have the interest level in stocking items to compete with a bigger sister store or the competition down the road, we all know who they are.....too much overhead maybe? Associates who work in these types of stores really suffer, most know their product well enough to consumate the sale, but I think its hard to compete, or convince the customer " we will have to order it for you" folks dont like to wait around for your"transfer sale" procedure, I didnt
Best Buy, Wal-Mart, Costco, Frys , Vans and your regional outlets...lets face it, the competition is quite fierce. Your HA, HE and your Hardware Depts pull in most of the $$ on Essentials stores, or I presume they do, so they all should be well supplied or folks will just go elsewhere-hopefully to another large Sears FLS.
From the outside looking in this is what I have experienced as a customer/cardholder. I want Sears to be "the place" for electronics needs but it just ain't happening.