Countrywide Home Loan Company

Countrywide Home Loan Company Reviews


2.71 of 5 view all 7 reviews
Rating Summary | 43% of reviewers recommend (3 out of 7)

“We're Drowning Send a Lifeboat!”

I AM
in debt, caring, helpful, Married
Pros
They gave us a loan when we needed one.
Cons
They call when you are 10 days late., Customer Unfriendly
 

Countrywide Home Loan Company — 

After years of having our loan "safely" mortgaged at our credit union, we stupidly took a risk and went with a company we heard about on a local Christian radio station - big mistake. It had a ARM attached to it that almost killed us. When it kicked it - it kicked us in a big way - dramatically.
Fortunately, I guess, a broker phoned us and got us hooked up with Countrywide. A wonderful appraiser came out and we were set...everything went smoothly. There have been no problems...until we decided we wanted to borrow a little more money to add on a laundry room where our deck is.
This appraiser:
  1. Did not add our finished room in our basement.
  2. Did not get the square footage right.
  3. Said our bathroom floor was "vinyl"; when one is tile and one is wood laminate.
  4. Said our walls were all "drywall", when our den is beautiful paneling, the downstairs bedroom/playroom is paneling, we have wallpaper in the downstairs bath, master bedroom, kitchen, and dining room.
As a result, she compared our home to that of 3 bedroom homes; instead of 4 bedroom homes and appraised it at $50,000 less than the last appraiser.
When I contacted Countrywide with these differences, they told me there was nothing they could do about it...unbelievable...!

Countrywide Home Loan Company

is not recommended by NanaSharon
Posted on Nov 05, 2008
Comments about NanaSharon’s Review

Displaying 1 comment

spunky57 wrote on Nov 13, 2008 at 8:58PM

 

I don't know that much about "country Wide", but my husband had been drugging me with liquid morphine & molesting my granddaughter I have had custody of since she was 4 months old, & our lender was citifinancial that merged with citimortgage, they would not give me time to prove my income & sold my home right away! I have sufficient income, we had over $4,000. per month coming in, & I had to have reconstructive surgery on my foot & leg in 2006, & was doing great walking, driving etc. I kept thinking I needed therapy. He had us in a chapter 13, ruined my credit, he has 2 open bank accounts that are overdrawn, & closed they are coming after me, they read the papers, & one took his name off the account. I don't think that's legal. I got off the subject, I'm sorry, Citifinancial, citimortgage, would not give me the time to prove my income & to prove it, I had to obtain a divorce. He was retired military, & a supervisor at a nursing home. I explained the situation to them, they sent a letter to him, before finding out he was inJail, wanting to work with him, telling him he was qualified for a rework loan, but when it came to me the answer was NO. I just couldn't do it in a month & a half. I was in shock, had a nervous break down, & they had a sign in my yard stating they were selling my home, they didn't advise me they were going to buy it. The government just GAVE Citi group 25 million dollars, I wrote them & ask if they would like to finance a home for me, because no one else would now!

 "Mortgage negotions were deceitful and inconsistent."
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