Craftsman 19.2 Volt C3 Drill/Driver Reviews


www.sears.com


4.08 of 5
(by 53 reviewers)
Rating Summary | 83% of reviewers recommend (44 out of 53)

Pros
  • easy to use (11)
  • durability (10)
  • battery life (9)
  • hardworking (5)
  • plenty of power (1)
  • powerful and reliable (1)
Cons
  • poor warranty (2)
  • poor customer support (2)
  • poor quality (1)
  • junk (1)
  • bit falling out (1)
  • bad with thicker metals (1)
Most Helpful Favorable Review

This drill is the one you need for 95% of projects.  Has some serious power especially for a cordless.  Haven't used a Lithium Ion battery yet, but my Ni-Cad battery thus far has served well enough where I haven't ran out of power in the middle of a project.  So, good battery life, good power, and...

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Posted on Sep 30, 2010
Most Helpful Critical Review

After a motor failure in a C3 Drill/Driver, Sears would not stand behind the product. Because I did not have the battery with me, Sears refused to honor their warranty (the battery was fine - the driver failed!). Since the battery was at home up north anbd I'm now in FL for the winter, I couldn't bring...

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Posted on Nov 13, 2010

Craftsman 19.2 Volt C3 Drill/Driver Reviews

Displaying reviews 1 - 13 of 53 in total

Bought this to finish off my basement.  Approximately 30-40 hours of use over 3 years time. Used for drywall, framing, and drilling studs.  Clutch stopped working rendering tool useless.  Took back to sears store and told basically tough luck, out of warranty.  Manager agreed that the tool was most likely defective, but he could do nothing for me.  Called customer support - was patched to India and told tough luck they are not going to stand behind it.  Craftsmen power tools only have a 1 year warranty - unlike the hand tools.  Beware!!!

Posted on Dec 13, 2009

I love this drill I have had this drill for sometime and never had a problem with it. I own 2 batteries and they both keep a charge for a longtime. I use this for simple drilling projects like building bird houses with my wife to using for framing and sheet rocking a new office study in my work space. No complaints on my end. You should enjoy this drill as much as I do! BTW I am not a professional handyman just a "handy husband" with a few man projects around the house, LOL!

Posted on Mar 09, 2010

This product has a lot more power than I thought it would.  This is my first cordless drill.  From what I've seen so far, it beats using a corded drill hands down!  I'll use this drill for every project from here on out.  The battery power last long and stays strong.

Posted on Mar 18, 2010

Very nice cordless drill.

Bought this drill to replace my six year old craftman 16.8 volt drill.  The drill fits in the hand comfortably and the chuck angles works well for hard to set screws.  The 1/2 chuck is nice but I seldom use a bit larger than 3/8. The batteries charge quick and last a couple of full days before needing recharge.  I like the bubble level on the back of the drill for drilling perpendicular. I would recommend this drill because the price is right, the drill works like it should, and it comes with two batteries and a quick charger.

Posted on Nov 18, 2009

Great Drill..Especially for $100.

Bought this drill in 2003 and used it for everything. From normal everyday uses to mixing mortar and grout for tile floors.(i.e. not exact what a cordless is designed for). And the thing held up great. 6 years of steady and sometimes grueling use before I burned it up yesterday. For $100, I'll be going to get another one very soon.
Posted on Jun 15, 2009

Worked great for a year but...

I've always wanted to get a craftsman drill and I finally had this one given to me 1 year ago. It worked great for a year, but it just broke. The motor runs fine, but the end has no torque. I am very disappointed in the quality of this drill. Before getting this drill, I used a cheap Harbor Freight drill for about 3 years and I will go back to using that one because it still works.
Posted on Jun 15, 2009

I have the 19.2 volt drill, impact driver and flashlight and I have had them almost 2 years and I am very satisfied with them.  I work at Pepsi Cola as a truck mechanic and I restore old cars and trucks and build custom cars and trucks for my boss. I use the drill and flashlight everyday and sometimes all day and they have held up very well. I think one of my batteries is going bad but considering how much I use them I am still happy with them. I have quiet a few tools and I would say that at least 90 percent of my hand tools are Craftsman and many of them are 20 plus years old.  When I do have...

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Posted on Aug 08, 2009

I put this drill through it's paces! Everything from driving countless drywall screws to drilling anchors in the concrete floor and foundation! I never had a problem! Burned through masonry bits while getting this thing nice and toasty! Would recommend in a heartbeat!

Posted on Nov 10, 2009

I bought this about one year ago and it really has come in handy.  I don't use it very often, but I like that it is always charged and ready and comes in it's own case with two batteries.  Great, easy-to-use drill.

Posted on Oct 21, 2009

Although it's a little heavy, this drill works well and does a lot on a battery charge.  It's ruggedly built.

It comes with a canvas carry bag and two batteries (the most expensive part), so it's a great value for $100.

Posted on Sep 29, 2009

Great Drill - Great Value

I've had my C3 drill for three years and it has been nothing but great.  The battery life is the best of any C3 items.  I highly recommend this item bundled with a few others.  I've yet to have any problems with this product.

Posted on Sep 25, 2009

Great features and works great so far.

I have been working on a diy project for the past 2 weeks - putting cabinets in my garage to organize it. I have found myself enjoying several features such a the light for the bit. I have been able to drill inside cabinets and under cabinets without dragging a light with me or having to worry about where to drill because I cast a shadow where I marked. It has a level feature that is nice when I am drilling holes for the doors. Overall, it is powerful and has kept a charge for a long time. It is becoming my favorite cordless drill after using several others including a 14V Firestorm.
Posted on Jun 24, 2009

Used Abused & Still Running

I got this drill a number of years ago. I have used it and abused it almost daily since then. It was MILES ahead of the cordless drill it replaced. It's such an excellent and reliable tool I've never had the need or desire to compare it to some of the more recent 18 / 24 volt competitors so I can't offer a good comparison. What I can tell you is that this is one solid and very reliable tool. Whether it's screwing in dry wall, drilling through plate steel, drilling holes through joists to run electrical wiring, cutting holes with a hole saw, this drill just works and works and works. The battery... read full review »
Posted on Jan 20, 2009

Reviews of Craftsman 19.2 Volt C3 Drill/Driver