Craftsman Professional 30&#34 357cc* Dual-Stage Snow Thrower w/ EZ Steer
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Craftsman Professional 30&#34 357cc* Dual-Stage Snow Thrower w/ EZ Steer Reviews


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4-Way Chute Control Handle Problem

posted on February 08, 2010 at 11:38AM Inappropriate? Quote Reply

After about 10 uses, the 4-Way chute control handle lost all control over the left and right hand chute movement.  Upon further investigation I noticed that a steel roll pin had worked/vibrated its way out of the shaft that goes into the bottom of the handle .  I was able to get a long flat screwdriver down along the chute control handle and tap the roll pin back in after aligning the hole in the handle to the hole in the shaft.  This appears to be a poor design in that there should have been a through bolt and nut holding the control handle to the shaft or somthing to prevent the roll pin from vibrating out.  I have used the snow-blower one more time and noticed that the roll pin is already working its way out again.  I'm not sure I will request warranty service or just pull the plastic housing off that holds the headlamp, etc. and put either a bolt and nut in place of the roll pin or just flare out the roll pin on each end to prevent it from vibrating out again.  Any other reports of a similar problem?

replies: 8 latest post: January 18, 2011 at 03:15PM by wstarc5
Displaying all 8 posts
posted on February 08, 2010 at 12:34PM
 

Wow!

That must be a LOT of vibration.

Never heard of a roll-pin so easily working loose.

Normally, you gotta use a "special" punch to get one OUT of its hole.

posted on February 08, 2010 at 02:35PM
 

NYUser,

We don't have any reports of similar problems, but it's definitely an issue in your case. Did you decide whether to have warranty service or take care of it yourself?

posted on February 08, 2010 at 04:09PM
 
In response to RichMG's post from February 08 2010 02:35PM

I haven't decided, I may give my local Sears a call and verify my warranty, etc.  It was just purchased in Sept. 09, therefore, I may wait until spring to address it from a warranty standpoint.  If I decide to go with the warranty service, I won't attempt to correct myself in an effort not to "void" the warranty. 

posted on February 08, 2010 at 05:03PM
 

The simplest approach would probably be to just get it serviced. I've checked around and that pin absolutely should not be coming loose.

posted on December 27, 2010 at 04:41PM
 

yes

posted on December 27, 2010 at 04:42PM
 

On the First Use that roll Pin came out on my Machine. No doubt is that an issue.

Also why in the world did they use plastic gearing?

Another Issue, the Squeeze Trigger forthe chute rotation has 3/4 Play in it and then it releases the chutes movements, what is the cause of this ?

posted on January 18, 2011 at 02:57PM
 

My chute control won't go up and down after 4 uses.  Hard to see inside the control; it's "sealed".  Any ideas?

posted on January 18, 2011 at 03:15PM
 

If outside of warrenty the part you need to order for this particular model appears to be the complete 4 way control part number 984-04338.

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Craftsman Professional 357 cc 30" 2 Stage... discussions

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Would you recommend the Craftsman Professional 30" 357cc snowblower? 		dj895cse 24 2
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Are these still being made? 		jeeden 21 3
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4-Way Chute Control Handle Problem 		NYUser 47 8
January 18, 2011
wstarc5 »
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Took 3 trys to find one that was not damaged 		hazcad 8 0
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