Craftsman Professional 52&#34 Briggs & Stratton 26 hp Gas Powered Zero Turn Riding Lawn Mower
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Craftsman Professional 52&#34 Briggs & Stratton 26 hp Gas Powered Zero Turn Riding Lawn Mower Reviews


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4.06 of 5 view all 31 reviews
Rating Summary | 77% of reviewers recommend (24 out of 31)

“This mower cuts awesome but it breaks every time i use it.”

I AM
mowing the lawn, all about curb appeal, always outside
Pros
cuts awesome moves fast, desk is heavy construction
Cons
broke down constantly, seat rides like crap

Craftsman Professional 52&#34 Briggs & Stratton 26 hp Gas Powered Zero Turn Riding Lawn Mower — 

The very first time i mowed with this mower some wire on the starter shorted out. When i was lookin at that i also noticed that the fans on top of the drive pulleys were broke off. I called sears service dept and talked to the rudest know it all lady you could ever meet. Two weeks later the sears guy can out and fixed the wire and ordered the fans for no cost under warranty. When i got the fans they were the wrong ones i sent them back and still havent got the right ones. It throwns the belt about every fifth or sixth time i engange the blades. Im pretty disapointed about having to work on it constantly. But when this mower isnt broke it cuts great tons of power moves really fast. The quality of cut is way better than my Husq. but ive never had to work on it.

Craftsman Professional 52&#34 Briggs & Stratton 26 hp Gas Powered Zero Turn Riding Lawn Mower

is not recommended by blacksmoke08
Posted on Jun 01, 2009
Comments about blacksmoke08’s Review

Displaying 1 comment

SearsCares wrote on Jun 10, 2009 at 4:46PM

 

To Blacksmoke08:

My name is Brian and I work for the Sears Cares escalations team. I am very sorry to read this post about the repeated issues with the operation of the Zero turn mower. I hope you will give me the opportunity to look into this situation and provide some resolution. You should not have to work on it like this and we want to do all we can for you. I would certainly like to talk with you more in detail about this issue. If you would like, you can contact me at searscares@searshc.com so that we can look into this. Please provide a contact phone number and the phone number the Mower was purchased under (if different than the contact phone number) so that I can call you directly to get more details. In addition, please provide the screen name (blacksmoke08) for reference to this issue and I do look forward to talking to you soon.

Thank you,

Brian J.
Senior Case Manager
Sears Cares

 "4 day review"
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