reviewer
rob1954
Kinderhook, NY

Mower OK, service stinks

1 star rating


JUN
18
2009

If you need service on your Craftsman YTS 4500 or any other Sears tractor, good luck.  First time the repair will call in sick, the second time he will show up with out the parts (even though you identified the model number and the parts needed.  The repair man will tell you he will order the parts and when the parts come in call the 800#.  Give the SERVICE ORDER NUMBER and you will place at the top of the list for immediate service.  You call and the operator doesn't understand and tells you the best they can do is next week.

 

DON"T BUY SEARS PRODUCTS



I_thumb_down Craftsman YTS 4500 is not recommended by rob1954

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I_comment_shdw24 Comments about rob1954’s Review

 


redlight99 wrote on Aug 3, 2009 at 9:43PM

Service isn't a new problem with sears, but if you call your local sears store they can call the service dept and usually bump up your date.