Rating Summary
“Dell Inspiron 1521 Laptop could be better”
- a PC User, Every day computer user
- Pros
- very portable, great desgn, great customer service, Great Tech Support
Dell Inspiron 1521 Laptop —
I purchased the Dell Inspiron 1521 for my daughter for college. When it arrived, it would not read cds. We called tech assistance immediately and ended up having to send it back. When she got the new one, she upgraded the memory, following the instructions, because after all, she did own a laptop with Windows Vista. 5 months in the memory failed due to Vista compatability problems. Then she started getting blue screens, pixelated desktop and video, and even microsoft word started acting erractically. Again we called tech assistance and they sent a new harddrive 5 days later. They are obviously trying to save money if you are familiar with pcs, but if a person is green or "pc challenged" good luck trying to send it back. They would insist you talk with a tech to do an installation. Replacing the hard drive turned out to be 1,2,3, and it was ready to go again. So far so good until she has to add a program from one of her classes. Then it will be more calls to tech assistance, which take alot of time and if you don't have time, too bad, that is the way it is!!!
If you are someone who likes to upgrade, I would say, check your sources because Vista acts like a security alert and does not like upgrades. Who knows, it could just be this particular laptop, but after reading all the problems people are having with Vista, I doubt it.
