discussions

guidelines

meet the moderators

Refine Display
  • Dryers
Discussion Categories
dryers topics
Start a

LockedKENMORE DRYER

posted on November 13, 2009 at 02:44PM Inappropriate?

DRYER WONT START, i can hear a low noise coming from the switch area.

replies: 3 latest post: May 03, 2010 at 09:48PM by AdamO
Displaying all 3 posts
posted on November 21, 2009 at 03:13PM
 

This just happened to me.  I had to wait all day for the repair guy only to find out I needed a new motor.  By the way, customer service calls are now answered in India, so you can't get them to narrow down the repair person's estimated arrival time.  Plan to wait at the house all day from 8 a.m. until 5 p.m.

The Kenmore dryer was 13 years old.  The service call was $69. The cost of the motor would be $350.  I think I'll probably just get a new dryer, but I am hesitant to buy from Sears because the customer serivce in India is actually incapable of offiering customer service.  They just offer platitudes.

posted on May 03, 2010 at 09:09PM
 

Agree and also hate that such an "American" company would outsource to India! Try speaking with them too, it is so hard to hear because of the background noise!!

posted on May 03, 2010 at 09:48PM
 

Platitudes?

Those things that aren't quite mammals, but still have fur?

I thought they live just in Australia.

LockedThis topic has been locked.