posted on
August 25, 2010 at 09:10AM
HI, I bought this directly from Nordic Track after reading blog on other's nightmarish experiences about Sears & 3rd parties about delivery, set-up on the sliders. This has turned into the same nightmare--machine defective--Sunshine was to contact their company to order new part, set-up new delivery . . .dropped the ball--when I called back . . .told to contact Nordic Track . . .they transferred me to 4 companies & 2 hours later problem still unresolved! I emailed the Sunshine Delivery contact back this week . . .NO RESPONSE! Let the buyer beware and go to the gym, or have people available to put it together . . .I do not have that option. I paid for it in full, and am left with a defective machine in my home. The next step? Attorney General? any suggestions? (The screwholes in the left pedel that connect to the left arm do not match, and the welding is completely off, with scrap metal in one of the screwholes. A foot pedel was also put on backwards.) Thanks.Rose