Great product. Especially handy above the range with it's fans and lights. Very easy to use.
The touch sensor control pad gets hot when cooking under it or even just using the oven in the range. The Microwave is installed about 2" higher than the installation instructions specified. After about 10 months the touch pad started to stop working whenever it got warm. This problem is getting more sever.
Do not tough the handle when cooking under this microwave unless you are using an oven mitt, very hot very fast.
Very good looking product. We have the Cafe range and dish washer also but I would never buy this microwave again.
We've had two major failures within 18 months arfter installation. The control panel fails due to the heat from the range below. The microwave cannot tolerate the heat. After the second repair the control panel display was replaced with a green display instead of the original blue that matched all our other GE kitchen appliances. Also, the small lamps for under the microwave lighting fail every 2 to 6 months and cost $5 each to replace (two required).
When complaining to GE about the high service cost (1/3 rd the purchase price) and the frequent failures we were told basically 'tough luck, it's...
read full review »We don't use the microwave much, just bought this because it went with the Cafe stove. The appliance guy did tell me when he was here fixing our fridge to not leave stuff inside once it's beeped while cooling. He said to take stuff out or eventually it'll burn out something inside. Seems a bit odd to me to have to take something out of the microwave to cool off instead of being able to leave it inside. We use it mostly for cooking popcorn or oatmeal when we're in a rush, and for timing things. Haven't experienced the keypads not working when the oven is on yet like other reviewers but we don't...
read full review »Broke after 6 monts. After 2 years the keypad started to be unreliable, expecially if "warmed up" by cooking something on the range. After 3 years the keypad stopped working.
This machine has all the bells and whistles and worked great for a year. Then everything went wrong. The keypad does not work when it gets hot, but this is supposed to be an over the range microwave! We have had the keypad replaced 3 times in 2 years - each for $200 a pop. In the last two weeks, the repairman has been to our house 3 times, most recently replacing all the guts of the machine including the magnetron (this is supposed to last more than 5 or even 10 years), and it broke again less than 24 hours later! GE refuses to stand behind their products as well. When I demanded a replacement...
read full review »I have had the same problem commonly reported by others, in particular that the control panel is very sensitive to heat or moisture. If the unit is installed above a stove, the control panel will not work, either due to the heat or the steam. If you wait a few hours, it will usually work again, but sometimes we have to wait over a day. The cost to fix this design flaw is nearly the same as the original cost of the microwave.