posted on
January 20, 2010 at 10:52AM
Make sure nothing is blocking the door from going down all the way because if there is something there it can cause the door to go right back up.
If you are still having issues try contacting our Garage Door Tech Support line at the number below. Press 3 at the menu to speak with a Tech Support Specialist.
1-800-528-5236 (Tech Support Garage Door Openers Only 5am-5pm PST daily)