Genie Garage Door Opener 1/2 hp DirectLift Plus Screw Drive with 2 Multi-Function Remotes 36280S Reviews


www.sears.com


4.0 of 5
(by 25 reviewers)
Rating Summary | 76% of reviewers recommend (19 out of 25)

Pros
  • great features, keypad and remotes (10)
  • good buy (8)
  • powerful and quiet (7)
  • great device (7)
  • works very good (7)
Cons
  • sears installers (2)
  • sears customer service (1)
Most Helpful Favorable Review

I called and visited several places before I went to Sears and looked at the Genie 1/2 hp DirectLift Screw Drive Remote Control Garage Door Opener. It had more accessories than any other door I checked out and a Lifetime Warranty. It is made by one of the best Garage Door Manufacturers in the business...

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Posted on Apr 07, 2011
Most Helpful Critical Review

Problems w/ Genie

I had a problem after a while after installing my Genie garage door opener, and when I tried to call Genie for help, they were of NO help whatsoever! It was an extremely frustrating experience. It's suppposed to be a lifetime warranty on the product but if you don't keep your reciept for a lifetime then...

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Posted on Oct 20, 2010

Genie Garage Door Opener 1/2 hp DirectLift Plus... Reviews

Displaying reviews 1 - 13 of 25 in total

Very happy overall with the garage door. It is very quiet and after a month now I have confidence that it will work well for a long while. I am a big fan of the Genie screw-drive technology. My only slightly negative comment is that it took longer than the 45 minutes the box said it would to install. (I did it myself). However, I was able to install it an afternoon and I had never installed one before. Also, I ordered it on Sears online and picked it up at the store an hour later and the whole process could not have been easier. Sears has a great online ordering system and does not charge...

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Posted on Apr 13, 2011

Works well for me

I've had this garage door opener for several years and it has worked flawlessly for me. Granted my door is quite light even though it is a fully insulated 8 X 7 door but it works smoothly and every time. The wireless wall control also works very well and I have no complaints about the this opener at all.

Posted on Sep 19, 2010

This garage door opener is the best bargain with regard to all the features and extras you get.   If you compare it to all the competition it wins hands down.  You get a screw drive unit (More powerful and quiet), keytouch pad- free ($30-$40 option), two multi-function remotes (high end), a parking marker ball, and a wall switch.  At a price point that is more than competitive.  

The installation was staright forward and anyone with a fair amount of mechanical ability will have few problems (Read Instructions Closely)  If you don't, trust me, you will eventually have to,  so just...

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Posted on Jun 15, 2010

The opener is amazing.  Great features and smoothly operates.  My mistake was having Sears install it.  They sent a contracting company that had no professionalism at all.  They brought their kid who was throwing rocks.  They were using foul language.  Then halfway through the job they demanded over a hundred dollars in cash from me or they wouldnt complete the job.  Bottom line Sears was useless in helping me and I had to finally go to the Better Business Bureau who finally got someone to call me back from Sears.  Finally a real company came out and completed the job.  Still have not...

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Posted on Aug 10, 2009

Complete Satisfaction

Bought the opener to replace a 15 yr old Craftsman with chain drive. Had Sears install the opener because the door jumped off the track and the cable on one end unwound from the spool, installer did a great job, paid $35 extra to have the door fixed. Opener is very quiet and smooth, hope it lasts as long as the one it replaced.
Posted on Mar 06, 2009

Genie garage door opener

I've been wanting a Genie screw drive garage door opener since I sold my first house over ten years ago and it was worth the wait! I installed the unit myself and the only trouble I ran into were that the schematic for the sensor lights was not clear and I could not get the safety sensors to work (they lined up correctly on the initial installation, which amazed me). I had to call Genie for support and I did so on a Saturday afternoon, the guy I spoke to was professional, knowledgeable and he told me how to resolve the issue in just a few minutes. Set up of the transmitters was easy, too. Operation... read full review »
Posted on Nov 08, 2008

Grade A #1 product!

I spent several hours browsing online reviews on garage door openers. This product seemed to stand above the rest so I purchased it. I'll tell you, for the price, you WILL NOT find a better garage door opener. The install was moderately difficult, approximately 5 hours in my case, but the product is top notch. It operates smooth and it is quieter than I expected. If you're considering the purchase of a garage door opener, you can't go wrong with this product.
Posted on Nov 05, 2008

Not powerful enough to lift door

I have an 8 ft by 15 ft garage door with windows. I spent 2 days installing the opener and at the end, the genie is not powerful enough to open the door. I now have to send back the genie and I was told to get a Chamberlin as the genie is only good for smaller doors.
Posted on Jul 30, 2009

5 stars

Posted on Aug 11, 2008

Great buy!

I had purchased this opener for my brand new garage. I went with the genie because of a few recommendations from friends. I had never installed a opener before, and since this was a new garage, I had nothing to compare the installation to, so needless to say I was a bit nervous. The installation took about 3 hours, which included a run to the store for my wife. The directions were pretty good overall, a few spots I needed to re-read to get the point. Everything went together well, I think that the longest time I spent on any one area, was setting the stops. Great product!
Posted on Sep 30, 2007

5 stars

Posted on Mar 23, 2008

great product

This opener has everything you could ever want. It was so easy to install and set up. If you need a new opener this is one to buy.
Posted on Mar 12, 2008

great!

i have 2 Genies, but sorry to say haven't got them installed yet, due to too cold weather. but my brother has one and loves it and thats why i bought them, at his recommendation. i will soon, i'm sure, be able to say the same thing. thanks for them over chain driven ones...
Posted on Mar 06, 2009

Reviews of Genie Garage Door Opener 1/2 hp DirectLift Plus Screw Drive with 2 Multi-Function Remotes 36280S