“ a great tire but NOT want I came for”
I spent hour online researching tires for my Kia, wanting to use searscard for the purchase. I printed out the tires ( 3 different ones all terrain) to take to the sears store nearest me (45 miles away). I just purchased this used car which badly needed tires.
I was greeted in a friendly way, told the salesman what I had come in for. He goes to computer puts in what I want, and says there are no tires even that size in their store. Told him I dorve from another state for tires, He showed me a goodyear tire, the "only one that would go on my car, but I would have to size up. I got them, but they were twice the amount I was prepared to spend. upset, but did it anyway. There were many tires in the showroom with sale signs on them but none for my car. I got one not on sale.
I guess my complaint is really with the online site which seems to not be up to date with what is in your stores.