Hawaiian Airlines

Hawaiian Airlines Reviews


3.5 of 5 (by 4 reviewers)
Rating Summary | 50% of reviewers recommend (2 out of 4)

Pros
  • usually on time (3)
  • cheerful and attentive (2)
  • comfortale seats (2)
  • good food, nice people, good movies (2)
  • good frequent flier program (1)
Cons
  • customer service contracted to the pi (1)
  • charge you for in flight movie (1)
  • never again will we fly this airline (1)
  • lack of concern (1)
  • refused to give me more water (1)
Most Helpful Favorable Review

“Fantastic Customer Service”

Our recent Hawaiian vacation exposed us to Hawaiian Airlines for the first time. We were IMPRESSED with the effort by EVERY Hawaiian Airline employee from the Gate agent to the Shuttle Bus driver to make our journey pleasant and stress free. While each flight was short there was never a minute that...

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Posted on Jun 05, 2008
Most Helpful Critical Review

“Hawaii Air needs to retrain their customer service agents on how”

 I was trying to get to Hawaii with my wife and we were flying Delta on a company pass from Atlanta as I am a retired airline employee.We could not get on any Dl flight and my son got on the internet and found Hawaii Air with seats available from Pdx to Hnl,so I call Res and the price was close to what... read full review »
Posted on Jul 31, 2008

Hawaiian Airlines Reviews

Displaying all 2 reviews

“Hawaiian Airlines Flight Attendants are awesome.”

I recently returned from a trip to Hawaii on Hawaiian Airlines. I had been to Hawaii before using another airline which i will not mention. The difference between the Flight Attendants was like "night and day." The Flight Attendants on Hawaiian Air were always visible going up and down the aisles looking out for the comfort of their passengers. They were constantly feeding everyone and giving us whatever drinks we requested. It made the whole trip seem faster and much more pleasant. I will book again on Hawaiian Air!
Posted on Aug 21, 2008

“Decent Airline for the Price”

I pressed the flight attendant call button 4 times for water to take my medicine.  They never came to my seat.  This was a flight from Hilo to Honolulu.
Posted on Aug 05, 2008

Reviews of Hawaiian Airlines

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