posted on
November 01, 2009 at 04:14PM
The good news is the parts and service will be free...
Sounds like the machine's manufacturer does not have a large supply of service parts.
Are the parts due to come to YOU or will service be bringing them out on their visit?
If they come in the mail to you, be sure to give 1-800-4MY-HOME the information of your having received the parts.
Good luck.