Kenmore 11,500 BTU Slider/Casement Air Conditioner
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Kenmore 11,500 BTU Slider/Casement Air Conditioner Reviews


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4.3 of 5 view all 46 reviews
Rating Summary | 87% of reviewers recommend (40 out of 46)

“2nd try was a charm”

Kenmore 11,500 BTU Slider/Casement Air Conditioner — 

Vertical window sliders limited our choices for AC units and, since we had a Sears card, figured we could use the special finance rates for appliances. So off to the Appliances Dept. at Sears to get this 11,500 BTU unit for our living room/dining room. However, the sales person told us that AC units did not qualify for the special Sears card financing since they are not considered appliances. Due to the limited availability of vertical AC units, we bit the bullet, although the mandatory restocking fee for any AC returns did cause trepidation. A solid installation definitely requires hardware skills but a basic installation is easy for most. We fired up the unit but felt little cooling power so we figured the first time around would take longer to cool down. A few days later the unit still didn't provide enough cooling, so we scheduled a Sears technician for a service call. Since we installed the unit, the technician said we would have to remove it ourselves before he could work on it, so we lost a week due to a re-schedule. During the second tech visit, a leak of the freon was confirmed but the tech recommended we exchange the unit at the store instead of ordering parts to expedite things, which was a smart move. So we took the unit back and this time they gave us a newer box w/o cobwebs so things looked bright already. When we asked if the warranty start date would be reset, the sales woman said the original sale date would remain, bummer. Now that we knew how to install AC units, the second installation was a breeze, and the new unit actually did produce a breeze! The unit has worked from the initial start-up and continues to work great. The only "con" would be that you need a seperate fan to help circulate the air throughout the area. The vents have limited adjustment so if you have a large area to cover a floor fan is a must. Despite the premium price over the horizontal units, these little guys do help make the summer more bareable.

Kenmore 11,500 BTU Slider/Casement Air Conditioner

is recommended by CoolerSummer
Posted on Jul 02, 2008
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"Cool and Quiet"
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"Perfect for apartments."
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