Kenmore 11 amp Upright Vacuum Cleaner Tan & Brown (3701) Reviews


www.sears.com


1.82 of 5
(by 39 reviewers)
Rating Summary | 23% of reviewers recommend (9 out of 39)

Pros
  • cleans well (6)
  • love the bagless feature (3)
  • easy to clean (1)
  • save money on bags (1)
Cons
  • no suction (4)
  • bulky. (3)
  • heavy (2)
  • looses suction too quick (1)
  • beater bar broke (1)
Most Helpful Favorable Review

It Does Work!

This was interesting, because I bought the vacuum and then read the reviews...I was ready to return it but figured what the heck I had also purchased the Warranty if it went bad.  After using it I was very impressed with how well it cleaned the floors and how much dirt it actually picked up.  The nice...

read full review »
Posted on Jun 29, 2009
Most Helpful Critical Review

This is a horrible product. Sears should be embarrassed to sell it. When I first took it home I was very pleased. It was a good deal and worked great. The second time the belt broke. Sears fixed it, I took it home and then the motor blew. I took it in for repairs and got it back two weeks later. I didn't...

read full review »
Posted on Nov 19, 2009

Kenmore 11 amp Upright Vacuum Cleaner Tan &... Reviews

Displaying reviews 1 - 13 of 39 in total

good when it works

When my Kenmore vacuum broke after a little more than 6 months of use - complete with a bit of smoke and a burning smell - I opened it up to see what was wrong.  I expected the belt to be broken - but no, instead it was the beater bar.  The *wooden* beater bar.  Apparently plastic ends are glued to what is essentially a wooden dowel with brushes on it.  It's all painted black, so it appears to be one piece, but it is not.  The end cap that keeps the beater bar in place sheared off from the rest of the brush.  I can't help but think that this is a really poor construction/material decision...

read full review »
Posted on Sep 08, 2010

The vacuum is a good buy for dog hair, but it is very heavy lifting it up and down the stairs.  It picks up dog hair well and is easy to clean.  I bought my as a floor model and is very happy with the performance

Posted on Jul 19, 2010

I have had this vacuum cleaner for about a year and have used it about 4 times and today I remembered why! The canister is empty and the suction hose is clear and I should know because I took it apart thinking there was a clog but it just does not have enough power to suck dirt off of the floor and the brush just throws things at your feet. When I'm done vacuuming, I still have an empty canister and I'm walking around in a cloud of dust. I was going to give it away but I can't subject anyone else to my misery. Thank you for nothing Sears! This thing truely is like vacuuming with a shovel!

Posted on Mar 19, 2010

The worst Vacuum ever

This is the worst vacuum that I have ever owned. Sears should be ashamed to sell piece of junck like this. I must have replaced more than 20 belts (which is $5)during the two years I had.

Posted on Mar 18, 2011

My wife and I purchased this vacuum just over a year ago, and we think it is one of the best vacuums we have ever owned.  We love the bagless emptying feature.  The suction is great, so I don't understand the complaints about not enough suction.  I am a long time Sears customer, and retired employee, and I absolutely love this vacuum.

Posted on Mar 31, 2010

NO HOSE POWER

I bought this vac about a year ago.  At first I thought it was a great vac for the price.  After a few months it started going downhill.  First the furniture tool was not good due to not enough suction when using the hose.  There ended up being no suction at all when using the hose, this is a major let down as I use that hose a great deal of the time.   I could not be more upset when I started to notice the tunnel action in the canister had stopped and the debri was hitting my feet because it was coming back at me instead of going into the canister.  I would not recommend this vac to anyone. ...

read full review »
Posted on Nov 22, 2009

I bought this at the repair center, it is a refurbirshed and had the same warranty as brand new.  My 3 yr old kenmore vacuum that my girls bought me was having issues ( beater bar bearings went out)   I just wanted something to get me by until I can buy the "Dyson Animal",  this vacuum cleaned better than the $300 kenmore I had before.  I was amazed at how much it had in the canister even though I just vacuumed earlier that day with my old one.  I don't know why others have bad reviews on it, I agree it is bulky that part does stink. As far as what it picks up ... I don't have any complaints. ...

read full review »
Posted on Sep 21, 2009

Good Buy

I had the same problems with this vacuum as most of the raters......until I figured out how to install the canister correctly. Just placing the canister back in its space does not work. You need to apply pressure (I smack it with my palm) until you hear a click. I wish the instructions had mentioned this. Had they done so, I would have rated this at 5 stars. BTW, I have two cats that shed constantly here in Alabama and this vac picks up ALL of the hair.
Posted on Mar 27, 2009

Piece Of Junk

I bought this vacuum last year when there wasn't any reviews on it. The worst piece of junk I have ever purchased! I have taken it back FOUR times. I live alone and have no animals so it is not me it is the vacuum! I am currently asking sears for a replacement vacuum that is not a kenmore. I DO NOT suggest purchasing this horrible product. I agree with the other reviews since my vacuum has over heated and it also likes to shoot dust out the back. I have to empty the canister after vacuuming every room for no reason no where near being full. Please don't waste your patience on this product!!
Posted on Mar 01, 2009

Horrible vacuum!

I have had this vacuum for about 8 months and it is the worst one I have ever owned. I have about 50% carpet and 50% bare floors. The vac on carpeting does a barely adequate job but it does not work AT ALL on bare floors! It throws the dirt back behind the vacuum instead of up into it. We have already replaced the belt once and the hinge on the dirt canister is already broken. I have been sweeping my bare floors instead of vacuuming them because a broom does a better job. Thankfully, I bought a new vacuum today and it's cutting my floor cleaning time dramatically. I would not recommend this vac... read full review »
Posted on Jan 20, 2009

purchased...exchanged...now needs repairing

I bought this vacuum in May...it started overheating to the point it melted every belt I put on there. When I called customer service they said the vacuum should turn itself off when it overheats. So I took it back figuring I got a lemon. They exchanged it for me for another exactly like it. This one worked...it DID shut off when it overheated, which was about 15 minutes into vacuuming. The other bad reviews are right. I've had two now, both overheat even after a new clean filter...even doing light duty...and the pet brush is a JOKE!
Posted on Jan 20, 2009

I have alwasy purchased the lower end Kenmore vacuum cleaners and have been very satisfied with their performance until I purchased this one.  At the same time, I also purchased one for my mother.  From the first day of use we both discovered that it worked fine until the canister was about 1/4th full then it would stop pick up (there would be very little suction. There wasn't even enough suction to turn the brush on the animal hair attachment.  I took both of them back and exchanged them for the same ones, and they did the same thing.  It have never been so unhappy with a vacuume as I was...

read full review »
Posted on Oct 16, 2009

We purchased this vacuum about a year ago, we have always trusted Kenmore, and at first we were thrilled but within three to four months it started getting clogged. WE would clean up the vaccum regularly because we have two dogs, and it just kept on happening, my husband is a mechanic and thank God he was able to open up the vaccum and clean the hoses himself. Would probably buy Kenmore vaccuums just not this one.

I do enjoy the bagless feauture.

Posted on Aug 26, 2010

Reviews of Kenmore 11 amp Upright Vacuum Cleaner Tan & Brown (3701)