Kenmore 20.6 cu. ft. Upright Freezer (2804) Reviews


www.sears.com


4.39 of 5
(by 38 reviewers)
Rating Summary | 89% of reviewers recommend (34 out of 38)

Pros
  • right size (26)
  • good price (25)
  • outstand quality and value (19)
  • i love the size (8)
  • roomy and quite (2)
  • efficient (1)
Cons
  • none (11)
  • not frost free (2)
  • dented and scratched (2)
  • door damaged twice (1)
  • pull out plastic shelf needs reinforceme (1)
  • too much condensation (1)
  • poor shelf retainer design (1)
  • 1 wasn't enough (1)
  • electronic cold control panel failure (1)
  • no rear level adjusters (1)
Most Helpful Favorable Review

we love having this large freezer in our basement.  It works best when full and we've had a few issues with the shelves on the door where they have come loose but it works great, keeps everything good and frozen and it very quite.  Gives us the ability to stock up on many groceries when they're on...

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Posted on Oct 16, 2010
Most Helpful Critical Review

bought this freezer 7/26/2010. 2 days later,bottom shelf came apart from poor designed front u shaped channel that is supposed to hold shelf along the whole front edge of shelf  coil. this unit is advertised at holding 721 lbs of food, called sears 800 and scheduled tech service call. tech came to house...

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Posted on Aug 18, 2010

Kenmore 20.6 cu. ft. Upright Freezer (2804) Reviews

Displaying reviews 1 - 13 of 38 in total
Posted on May 04, 2011

Purchased freezer last of May this year.  Had to call for service due to condensation and sweating inside freezer.  The tech checked the freezer today.  He has no idea what is causing it.  We did try to put some insulation in the inside of the door lock.  As of this evening, we still have the same problem.  Probably have to call tech again. 

Posted on Jun 09, 2010

I bought 1 freezer and I liked it so much I bought another just like it.

Posted on Nov 02, 2010

We bought this wonderful freezer so we could stockpile meats when they go on sale at the store and it has saved us alot of money! We buy meats and such when it is on sale and put it in the freezer and we also grew our own veggies and froze them too. We have cut our grocery bill more than half by doing this and the extra money we have goes toward paying off this freezer. Wish we would have thought of this sooner!

Posted on Sep 26, 2010

Great freezer!  Plenty of glass (heavy duty) shelve space; lots of capacity in the door!  Manage your own door space with heavy duty plastic removable storage units.  Use them as needed.  I looked at many freezers before buying this unit, then I decided to toss my old freezer and get another one like this one!

I had a very old manual defrost freezer.  An albatross!  These new freezers are great, so far.

They cooled down within 6 to 8 hours with our assistance of adding gallon milk cartons full of ice; we didn't lose any food going from 30 gallon ice chests to freezer.

The plastic pull-out...

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Posted on Sep 14, 2009

Needs to be recalled

We purchased this freezer and it was delivered with no problem until the next day. When I checked the freezer I noticed condensation inside the freezer and within a week I had about two inches of ice all over the inside. I noticed the seal was messed up on the side and called to have a tech come fix it. The tech came out and said the door was warped and he had to order a new one. Two weeks later the door arrived and the tech advised me that the door was damaged and it would be another week or so before a new one. I called and asked for another freezer be delivered which they did but again when... read full review »
Posted on Aug 12, 2009

I have owned this freezer for 3 weeks and all I can say is I am impressed with its quality, size and price.

I realize it is a pain in the neck to defrost a "manual defrost" freezer. I am of the opinion, however, that a manual defrost unit keeps frozen food better for a longer period of time. This unit is spacious, well made, and has a great price. The interior light is a god send, the door storage is excellent, the bottom basket pulls out easily, and every type package can be accomodated.

So far, the unit has been flawless !!! It is exceptionally quiet and if it is like other Kenmore appliances...

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Posted on Nov 06, 2009

A Happy Ending

Our freezer arrived with a broken seal. I called Sears and they came out within two days and fixed it - no charge. This is a great freezer, but realize, you get what you pay for. It is not frost-free, so it will have to be thawed and cleaned one to two times a year. Also, the door cannot be changed to the opposite side. The good things about it: it keeps the food frozen and it has a place in the door for ice cream to keep it slightly softened. If you are a simple person who can do without all the bells and whistles, then this freezer is for you.
Posted on Jul 19, 2009

i have had mine for about three months and i love it have not had issues and love the stand up no digging for something in the bottom

Posted on Oct 27, 2009

It is a great freezer so far. I've had it about 3 weeks now. I love being able to find what I'm looking for in the freezer. It is replacing a 35 year old Sears Coldspot chest freezer. I will say I am definately happy with it.

Posted on Mar 19, 2011

T-stat

Freezers are fun.  I've seen this model freeze over the whole wall with ice a bunch of times.  Its a great box for space and affordability.   In the past I've installed heater kits, new T-stats, and new gaskets around the back inside wall of this model.  The air flow is better directed through the back wall and proper heat exchange takes place.  Airflow has to be directed through the coil for a proper tempurature to be maintained.  Utimatly, after buying this product have a Sears tech come out and make sure the airflow is being channelled through the coil before ice accumulates and ruins...

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Posted on Mar 14, 2010

Love it so far

We purchased this model on 09/27/08 and after letting it set for 24 hours(we hauled laying down) we plugged it in, could barely hear it running, it started cooling within 10 minutes, as usual our kenmore appliances are working flawlessly. Will add to this review a few months down the road.
Posted on Sep 30, 2008

Great Freezer

I was replacing my upright that quit during the middle of the night and was 27 yrs old. Went online and searched, read the reviews and this 20 cf was great upgrade. Sears delivered the next day, which gave me time to remove my old one, paint the pantry including the shelves, and was ready for the new one when it arrived. It does run quiter, has more door shelves than my old one, and I love the pull out drawer. I did forget to pick the correct side for the handle, but with with another two hours of removeing and re-stalling some shelves I really like the way it fit in my pantry and gave it a new... read full review »
Posted on Jan 16, 2009

Reviews of Kenmore 20.6 cu. ft. Upright Freezer (2804)