Kenmore 350 Series Water Softener Reviews
Rating Summary
This unit is a replacement for a 14 year old Kenmore DIR Water Softener.
I am very pleased. I installed it myself and wanted to make a couple plumbing changes. Even with that the installation went quickly. There have been several improvements since the last model such as improved water flow and...
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Kenmore 350 Series Water Softener Reviews
I have had nothing but trouble with this unit. After about two years, a half dollar sized plastic retainer burst when we were out and flooded the basement. Even though it supposedly clipped on, it couldn't be replaced without a special tool, so it required a service call. Two years later, and now the unit has completely failed. My advice: definitely stay away from this unit.
I love my softener I use a half the soap now no more water lines and it takes most of the iron out.
I have been using this water softener for several years. It works great! It is trouble free and efficient. It is easy to maintain. The owner's manual has all of the technical information needed to diagnose and fix any problem if it ever does occur. I have had no problems. I installed it myself.
First off let me say that we have had softeners in this residence for 40+ years. We purchased this Kenmore watersoftener (Intellisoft 350) in March of 2008 to replace a 14 year old softener. It seemed to work fine for 2 1/2 years and then I noticed that it had regenerated 3 times in a 24 hour period. The last time it regenerated it would not shut down and ran water through the system all night. In checking with an online tech I was told that the computer ($115.00) probably needs to be replaced. I think a $600.00 machine should last longer than 2 1/2 years. As I stated we have...
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We replaced an ancient monster of a water softener with this Kenmore 350. We are VERY happy. Trips to the store to get salt have been GREATLY reduced. The auto-regen is working fine so far. With only 2 adults and 0 children and at a 25 grain setting we have only gone through about 40 lbs of salt in the 3 months we've had it. It regens once every 7-10 days. The major flush of the resin bed at the end of the cycle is so much better than our old softener. It removes most if not all of the salt off of the resin, leaving the water soft but not salty tasting.
Only one small negative, not with the softener...
read full review »We have had this softener in use for about 22 months. It has worked well and used a reasonable amount of salt.
However, after only 22 months the plastic Valve Body (part 7082053) broke at the input/output connections allowing the bypass valve assembly (7271262) to pop out, flooding our shed and back yard and wasting many gallons of water. I'm just glad the unit is in an outdoor shed instead of inside my house or the damage would have been catastrophic. The unit is not designed with this type of failure in mind and the flood of water overflowed the brine tank and soaked the unprotected...
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We had a 12-year old Kenmore water softener that finally decided to give up the ghost earlier this year. Since we were so impressed by how well our previous Kenmore worked, we decided we'd head to Sears to see what they had available.
Truth be told, water softeners haven't changed much over the years. They are still the same basic design and work pretty much the same way. We found out, much to our relief, that the water softeners from Kenmore can re-use the existing fittings! We thought we'd have to get a plumber out to hook this thing up -- but nope, it fit perfectly on the old fittings. ...
read full review »Since we live in an area with extremely hard water (the township is even named Limestone Township) we MUST have a water softener. Our old water softener (not a Kenmore) got so outdated that when it started to leak around the o-rings (yet again) we found out that parts were no longer available. That company left brochures for several different models but they were WAY too expensive for us.
I went online to compare prices and could actually get a better price elsewhere---but, those places did NOT offer their own customer service/repairs. So, by process of elimination, we decided to go with the Kenmore...
We previousely had a 10 year old Culligan which sprung a leak and fried the electronic board. There is no way to repair a Culligan on your own, so I decided to go with Kenmore. We realize how badly our old softener was performing when we installed this unit. Water is very good and contains a lot less rust. The salesperson was very knowledgable and helpful. I opted to have it installed since I hate to plumb and was also very please with the plumber who came out to do the work. The price was figured up front and I had no surprises. He had the old one out and the new one installed in less then 90...
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