Kenmore 370 Series Water Softener Reviews


www.sears.com


4.35 of 5
(by 23 reviewers)
Rating Summary | 87% of reviewers recommend (20 out of 23)

Pros
  • good quality at a great price (7)
  • relatively easy to set basic functions (7)
  • modern design saves water and energy (7)
  • compact footprint. (6)
  • can be installed by customer. (4)
  • is very efficient (3)
Cons
  • no adapter for 3 4 in water supply line (2)
Most Helpful Favorable Review

Best Water Softener Ever!

When we had to replace current softener, Sears is the first place I thought of. And I was not disappointed. Excellent quality, price, and installation. And the best part? Uses so much LESS salt than the old one we had. We've had it in for about three weeks now and I have yet to replace salt! Love...

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Posted on Mar 21, 2011
Most Helpful Critical Review

Kenmore Water Softner leaves you feeling hard!

This water Softner has had 3 repairs to date, all within one year of purchase! We paid for extended warranty, which with this last service call meant that a part would be mailed to us one week later that WE would have to install ourselves! Guess what-- part arrive one week later, but it was the wrong... read full review »
Posted on Aug 16, 2008

Kenmore 370 Series Water Softener Reviews

Displaying reviews 1 - 14 of 23 in total
We had a seven year old Kenmore water softener that came with the house when we bought it. Worked another couple of years. After living without it a year or so and watching the hard water build up around the house and our bad hair days go up in number we decided to get another. This one works even better the the first. Our hair looks great again. We are very happy with our softener. I could have installed this myself, but I didn't want to make a mistake and cause a flood. So we hired a plumber. If you plan to install yourself remember there are thee high pressure connections, and if you don't... read full review »
Posted on Feb 06, 2011
Although I can't stand the taste and the feel of treated water, we had no choice but to get a water softener as dishes, dishwasher, coffeemaker, humidifier, bath tub, etc. were getting clogged or had limestone films. The Sears contractor came to my home after a snow storm and spent about 45 minutes in my front yard (without boots) looking for the water valve to shut off the water. He explained how the system works and installed it without a problem. The Water Softener works fine so far (after 3 weeks). Treated water feels silky and almost like the soap doesn't wash off, and the water has an... read full review »
Posted on Jan 06, 2011

Best value out there

This is a good water softener.  When my last one bit the dust after about 15 years, I called to have the same company replace it.  The flush valve had corroded and was no longer operable.  For that, he quoted about $3000.   Another company quoted nearly $4000.  That was money I just didn't have.  I then remembered that Sears sold water softeners and ended up buying the Model 370.

I installed it using the 3 valve configuration, which was a little extra work, but gave a larger flow path for the water than the supplied valve, as well as a simple method of bypassing the softener for maintenance. ...

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Posted on May 15, 2010

I've had this water softener for about 8 months now.  I've never had any issues with it.  I installed it myself (after renting a pex crimper for the water lines) and had no problems.  The instructions are very clear.  I followed all the instruction and even sent it into a cleaning mode with bleach just after installing it.  I noticed instant results around the house.  Hard water spots disappeared in the shower, sinks and kitchen.

This water softener (the 370 series) is made for 1 inch pipes, but can be piped down to 3/4 inch pipes.  However, the connection lines to the house pipes do not...

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Posted on Aug 04, 2010

kenmore 370 series

 370 series water softener Bypass Body broke and almost flooded my house. Only year and half old. Service center do not carry the part on hand, need to order, takes 2 or more days to fix. Will not buy anything from sears again. 

Posted on Sep 09, 2010

Since purchasing our Kenmore Water Softner 370 Series, we've noticed that we have to use less shampoo and conditioner.  Our town has really hard water and now we don't have to deal with it.  It's very efficient and when our daughter visits she always remarks on how much she loves our soft water.  I would highly recommend this Water Softner to those looking for a great solution to their hard water problems.

Posted on Aug 07, 2010

So far so good

Just installed this softener yesterday. Set-up went well, but there are a few points worth noting. First, although the valve sizes are somewhat larger, they taper to one inch size almost immediately upon exit from the softener valves. Thus, I question the true value of the larger valve(s). Secondly, the valves are plastic, and subject to cracking if too much torque is used in set-up. As such, we chose to tighten all connections before inserting the adaptors into the valve receptacles. Once we had everything tightened, we inserted the adaptors, with pipes attached (and tightened) into the female...

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Posted on Feb 14, 2010

Softener works great!

Our home was in need of a water softener. We settled on the 370 series to fit the needs of our home and have the features we were looking for. Self install- if you have basic plumbing skills, this is not a difficult installation. Professional install- if your plumber can't install it in about an hour or so, you've hired a bad plumber. Only issue we had was the gallons used & avg daily gallons was not working- easy fix with a quick call to the very helpful customer service line. This was a necessary fix for the operation of the unit, so make sure if yours has this issue you call. Ours was just... read full review »
Posted on Feb 12, 2009

Perfect for Rural Nevada

We needed to replace an older Kenmore 300 Series that had survived 7 years in the desert sun and Nevada winters. We considered much more expensive systems -- upwards of $3k to $5k -- and settled on the Kenmore 370. It had the right capacity and easily fit where the former system stood with 4" extensions on the plumbing. This unit stands a little taller. This time we build a hutch to cover the unit and protect it from the weather and sun. It performs as we expected; we like the salt alert feature and the easy to use settings panel.
Posted on Dec 21, 2008

This was a replacement water softener for me. The resin bed on my 10-year old unit had turned to goo. Rather than try to replace the bed, which woould have cost about $100, I decided to buy a new unit that I hoped would be more sparing in the consumption of pellets.  I prefer potassium (kcl) pellets, and they are over three times as expensive as salt.

I was attracted to the Series 370 water softener after reading some consumer testing publications. It was rated best, yet half the price of competing products.  It also features an automatic adjustment for the use of potassium chloride pellets....

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Posted on Oct 07, 2009

5 stars

After 15 years with another Sears softener, we decided to purchase a new one after rebuilding the old one three times over the years. I searched for other brands but came back to Sears because of the service it gave us. The new one was easy to connect because everything was already there. I set the softener to our old settings and let it do it's thing. It took about three days to completely intergrate into the system and worked flawlessly. I hope to get a good 10+ years out of this one as well. Overall, a good purchase.
Posted on Feb 01, 2009

Excellent Choice

Got this unit to replace an 8 year old existing water softener. Everything fit perfectly and was a breeze to re-install with the existing plumbing. It has everything that you need for an average family at a great price. Our dishes have never come out cleaner.
Posted on Feb 16, 2009

Right price, right on time.

Purchased this water softner on the recommendation of a coworker.  Went in to the Sears store and the salesman didn't try to sell me anything that I didn't need.  Bought this unit and the installation from a local contractor working for Sears and the sofner was at least a thousand dollars less installed than one of the water softner specialty companys in my town.  The installer was right on time and did a great job.  I am very staisfied.  We have been using potasium chloride in this softner and are pleased.

Posted on Aug 04, 2010

Kenmore 370 & 350

Just installed the 370 in my house and the 350 in my moms place. Installation is straight forward, You'l most likely need to do some plumbing to re-arrange the lines coming to the unit. So plan it out before getting started. Use the "flex pipe" for connecting the softener to the plumbing, it makes it a lot easier. Be carefull not to put any strain on the fittings of the unit, they are after-all plastic components. I had no leaks or any issues. If you are using well water, I would recommend installing a whole house filter before the unit and use a sediment filter cartridge. I used an OmniFilter... read full review »
Posted on Feb 01, 2009

Reviews of Kenmore 370 Series Water Softener