Kenmore 40 gal. Tall Electric Water Heater (32946) —

I have a Kenmore Power Miser 9. Model # 153.32946 Serial # G04136386. I purchased the original unit in Nov. of 2003. I replaced it due to leaking in Jan 2005. In 2005, Sears was superb in honoring the warranty. Today the unit I have started leaking. I called the retail store I have frequented first and was told I need to call the "water hot line" 1-800-469-4663. I did and got another number to call. I then called the service # 1-800-251-5630. I was told that it will cost me $75 to have someone come out to tell me it is leaking. (MMMM I think I know that due to the water all over the floor) Then they tell me the technician can only come 9 days from now. You tell me if this is an honorable practise of servicing a warranty. I told the individual on the phone that this was unacceptable. I asked to speak with his manager. After several minutes of waiting he came back on and said he tried to get the service tech to do an emergency call. Since the tech had gone home already, I need to call tomorrow and see what can be done. Stay tuned for an update! Until then don't bet on your warranty being worth anything.

Kenmore 40 gal. Tall Electric Water Heater (32946)

is not recommended by JDC

Posted on Jul 13, 2009

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Update on progress. Talked to Sears, they are now coming to inspect the water heater tomorrow. It will cost me $65-75. let's see what happens tomorrow.

In continuation. The technician arrived, called ahead, which was appreciated, and did what he needed to do. I did get the receipt to get a replacement heater. The heater was in stock so it is now replaced.

I am glad there was no issue with the replacement. I was not happy that it cost me $75 and a couple of days without hot water but things are back to normal now.

"Leaky, poorly made, should be taken off the market by Sears"

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Need a water heater ASAP? Order by noon and get it installed TODAY! Call 1-800-877-6420. Awash with features, this Kenmore hot water heater includes a factory installed temperature and pressure relief valve and a long-life baked enamel exterior finish. Featuring Everlast Pexan™ polymer dip tube, Super Limeguard™ elements and glass-lined steel tank that all perform to protract unit's life.
Brand Name	Kenmore
Product Name	40 gal. Tall Electric Water Heater (32946)
Alternate Dual Power:Maximum Fuse Required	20 amps
Alternate Dual Power:Minimum Wire Size	12 gauge
Alternate Dual Power:Wattage at 240V	3800 watts
Capacity and Flow:First Hour Delivery (gal.)	51
Capacity and Flow:First Hour Rate (gph.)	51
Capacity and Flow:Recovery at 90 Degree Rise (gph.)	25
Dimensions and CapacityDepth (in.)	19 in.
Dimensions and CapacityTank Capacity	40 gal.
Dimensions and CapacityTank Diameter (In.)	19
Dimensions and CapacityTank Diameter Range (In.)	18 In. to 22 In.
Dimensions and CapacityTank Height (In.)	60
Dimensions and CapacityTank Insulation Thickness	2-1/2 in.
Dimensions and CapacityWidth (in.)	19 in.
Dimensions:Depth	19 in.
Dimensions:Depth (In.)	19 in.
Dimensions:Diameter	19 in.
Dimensions:Height	60 in.
Dimensions:Maximum Height	60 in.
Dimensions:Width	19 in.
Dimensions:Width (in.)	19 in.
Energy:First Hour Rating	51 gal.
Energy:Kilowatt Hrs. per Year	4721
General Features:Heavy Duty Anode Rod	Yes
General Features:Low NOx Burner	No
General Features:Number of Anode Rods	1
General Features:Number of Heating Elements	2
General Features:Tank Lining	Glass
General Features:Tank Style	Tall
Model Number	04232946000
MPN	32946
Power and PerformanceFuel Type	Electric
Power and PerformanceKilowatt Hrs. per Year	4721
Power and PerformanceMinimum Circuit Rating	20 amps
Power and PerformanceVoltage	220/240V
Power:Maximum Fuse Required	30 amps
Power:Minimum Wire Size	10 gauge
Power:Type	Electric
Power:Wattage at 240V	5500 Watts
Product Overview:Capacity of Current Unit	40 gal.
Product Overview:Item Weight	115.0 lbs.
Product Overview:Item Weight (lbs.)	115.0 lbs.
Product Overview:Low NOx	No
Product Overview:Mobile Home Usable	No
Product Overview:See Owners Manual	<a href="/download/own/PM9Ee.pdf">Click Here</a>
Product Overview:Series	Power Miser 9
Product Overview:Tank Capacity	40 gal.
Product Overview:Tank Style	Tall
Product Overview:Voltage	240 volts
Tags	Alternate Dual Power:Maximum Fuse Required:20 amps Alternate Dual Power:Minimum Wire Size:12 gauge Alternate Dual Power:Wattage At 240 V:3800 watts Dimensions:Diameter:19 in. Dimensions:Height:60 in. Energy:First Hour Rating:51 gal. Energy:Kilowatt Hrs. Per Year:4721 Power:Maximum Fuse Required:30 amps Power:Minimum Wire Size:10 gauge Power:Type:Electric Power:Wattage At 240 V:5500 Watts Product Overview:Item Weight:115.0 lbs. Product Overview:See Owners Manual:<a href="/download/own/32926e.pdf">Click Here</a> Product Overview:Series:Power Miser 9 Product Overview:Tank Capacity:40 gal. Tank:Anode:1 large Tank:Dip Tube:PEX Roto-Swirl Tank:Element, Lower Type:Super Limeguard Dualwatt Tank:Element, Upper Type:Super Limeguard Tank:Elements, Number Per Unit:2 Tank:Insulation Depth:2-1/2 in. Tank:Insulation Material:Foam Tank:Insulation R Value:20 Tank:Recovery At 90 Degree Rise:25 g.p.h. Tank:Tank Material:Glass lined steel Warranty:Parts Warranty:9 year limited Warranty:Tank Warranty:9 year limited
Tank:Anode	1 large
Tank:Dip Tube	PEX Roto-Swirl
Tank:Element, Lower Type	Super Limeguard Dualwatt Super Limeguard(tm) Dualwatt(tm)
Tank:Element, Upper Type	Super Limeguard Super Limeguard(tm)
Tank:Elements, Number per unit	2
Tank:Insulation Depth	2-1/2 in.
Tank:Insulation Material	Foam
Tank:Insulation R Value	20
Tank:Recovery at 90 Degree Rise	25 g.p.h.
Tank:Tank Material	Glass lined steel
UPC	633815302627
Warranty:Parts Warranty	9 year limited
Warranty:Tank Warranty	9 year limited