“what a piece of ****! and sears customer service is a joke!”
I purchased this the day after Thanksgiving in 2006 because my old one went out the day before. Worked wonderful until about a year ago. Now sometimes it will work great but other times it will not. The pilot keeps going out for a few weeks every few hours. Then it will work fine for a few months. I am extremely tired of taking cold showers. When I call Sears, they say they will send someone out to fix it but it will cost at least $75. What a joke! I have read many other complaints about this same problem with the Power Miser problem. Kenmore or Sears need to fix their ****** equipment without trying to make a buck off the problems that they are well aware of. I have bought several appliances, not to mention jewelery, clothing, and electronics from them but no more. I will also tell everyone I know about their so-called customer service. For any appliances in the future, I will take my business elsewhere.
“Kenmore 50 gal.Electric Hot Water Heater(32666)works perfectly.”