Kenmore 7.2 cu. ft. Chest Freezer Review

I puchase this Sears Freezer about two months ago.I had trouble with it running all the time. I called Sears and was put on hold for about 20 min. Then When I finally got to the right dept.I waited another 20 min to talk to servivce Tech that told me that the freezer was running correctly and if i wanted a home visit it would cost me about $75.00 if they found nothing wrong with it. The energy rating listed on this model was about $30.00.. per year,to operate . I believe that the freezer is costing around $ 20.00 a month to operate not the $ 30.00 per year that was stated.