Latest reviews about Kenmore 80 gal. Tall Electric Water Heater (32184)

rvm92 says "no where near 80 gals of hot water" about Kenmore 80 gal. Tall Electric Water Heater (32184)

rvm92 — Fri, 03 Feb 2012 16:41:40 GMT

Purchased thinking it was the best available......when hot water ran out after 1 5 minute shower,called for service.......serviceman ststed that the heater could be run at 110vac or 220vac,and that heater was set for 110vac......I later found this to be a lie as it is only able torun at 220vac.........sometimes the hot water lasts for 10 minutes before getting cold,but not very often.will let it sit for 2 hours before it will provide 1 more shower.......very disappointed with Sears/Kenmore.......never again!!!!

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pellmellus says "1 year in, good so far." about Kenmore 80 gal. Tall Electric Water Heater (32184)

pellmellus — Tue, 31 Jan 2012 17:38:05 GMT

I installed this water heater myself using crimp style connections on year ago. The old 20 year old heater (still working when I replaced) was soldered, I simply cut the old connections and used the old wiring as well. Overall, an easy install. Heater gives you the option to only connect two of the three electrical connections to save on energy use, but I found that you need to run at full 240V for effective recovery. So far the heater is working fine. Hopefully it will last at least 12 years total.

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PELAW says "Not energy efficient and not 80 gallons of hot water" about Kenmore 80 gal. Tall Electric Water Heater (32184)

PELAW — Thu, 15 Dec 2011 19:19:38 GMT

This is without a doubt the worst house utility purchase I have ever made. Our old 50 gallon propane water heater gave up the ghost about 2 years ago. We have an 80 gallon jacuzzi which we could never fill with hot water from the old water heater. For that reason and because propane costs had risen so much, we decided to add 230V electrical wiring and buy this water heater from Sears. We had the electrician put in the jumper that permits fast hot water recovery. First, my guess is that the energy efficiency rating for this water heater probably comes only when set at the lowest 120 degree setting which is barely luke warm. Second, we get nowhere near a full jacuzzi tub full of hot water even after turning the two thermostats in this thing to 150 degrees and waiting an hour to make sure it is heating properly. The initial investment in the electrical and cost of this hot water heater is the only reason that we haven't thrown it away. When it breaks, it's gone and we go back...

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AngryAkronCustomer says "Same day service is a lie! Horrible service!" about Kenmore 80 gal. Tall Electric Water Heater (32184)

AngryAkronCustomer — Fri, 02 Dec 2011 16:49:59 GMT

We had our water tank fail one evening and found this model and line and our local strore had it in stock! We ordered it the nex morning and paid for the heater and install in full by credit card at 9:30 am and we were told we would be installed sometime that afternoon and that we would get a phone call by 12 noon. By 1:30 pm we still hadn't heard from Sears and my wife called to inquire. We were told that the incompetent customer service rep NEVER processed our order and further more, even though our tank was in stock and paid in full, we wouldnt be installed for another 5 days as they were "busy"! We were obviously outraged and called numerous times to get this resolved, including a call to the Sears corporate office to let them know we were mishandled and misled. Their own website states "Same day install if ordered by noon". Furthermore, we didnt call on a weekend or a holiday, we called on Wed. Nov. 30th.! The "best" answer my wife was given was that they were sorry we felt upset and......

judyd2 says "kenmore 80 gal water electric heater" about Kenmore 80 gal. Tall Electric Water Heater (32184)

judyd2 — Tue, 01 Nov 2011 16:10:35 GMT

We replaced an 80 gal 20 year old Sears hot water heater with this new 80 gal. We are not happy with it!! We have plenty of hot water but this unit comes with an Anode rod and that causes smelly hot water. Repair man has replaced the anode rod once and the smell went away for aprox 3 weeks and they won't replace the anode rod again, they have also ran blech through the unit and then all of the water smells like bleach for aprox 3 to 4 weeks and then the smelly (rotten egg smell) comes back. Ugh!!...

JasonMartin says "The Kenmore 80 gal. electric water heater has easy installation." about Kenmore 80 gal. Tall Electric Water Heater (32184)

JasonMartin — Wed, 02 Feb 2011 14:36:17 GMT

This water heater was easy to install. I previously had a 40 gal. water heater for a household of 9 people, including 2 teenage girls. Needless to say we needed a larger hot water tank. We found the Kenmore to have a better price and better warranty than the 2 other brands we looked into. I've never installed a water heater and I'm nowhere close to being a plumber or electrician. However, with the owners manual in hand and a bag full of tools I was ready for the task. With a little preparation beforehand, the entire process only took about 1 hour 45 minutes and within 2 hours from that we had hot water. The manual was very helpful and easy to understand, it had everything I needed. The water heater has been in for 2 weeks now and my wife and teenage girls think I'm a ROCKSTAR!!! No more fighting to be first in the shower in order to get the hot water. Now I have a new peace throughout the house. Isn't it amazing what a simple little thing like hot water can do? I only had 1 problem......

kirkjudy says "Good water heater" about Kenmore 80 gal. Tall Electric Water Heater (32184)

kirkjudy — Wed, 19 Jan 2011 20:34:47 GMT

It was easy to install. Plenty of hot water. Just recently installed so will know more later on....

ChuckDebby says "Get the extended warrenty" about Kenmore 80 gal. Tall Electric Water Heater (32184)

ChuckDebby — Mon, 28 Dec 2009 17:17:09 GMT

Installed in May of 2009, now NO hot water...WHY? The heating unit has failed after only 7 months of use. There is something just not right. This is my second unit. The first lasted 8 years and the leaked from the bottom. The unit was replaced free but coat me $80.00 the have someone to verify the unit was leaking and another $480.00 to have it installed. We went 8 days before the entire process was completed.Together the cost was more that the cost of the entire unit. It seems that this is just another way to get more money out of the customers, one way or another.

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ggbelc says "Problematic- required several service calls and replacement" about Kenmore 80 gal. Tall Electric Water Heater (32184)

ggbelc — Sat, 14 Nov 2009 19:22:07 GMT

We purchased this model in Oct 2004 believing we were getting the best but have been dissappointed by several problems. Five years later, we're now replacing the unit. The first service repair within the first 3 years when the emergency shut off "feature" kept tripping turning off the heater. Sears service replaced the upper thermostat at our expense since none covered in warranty. Last week (Nov 2009) we just happened to notice the tank was leaking rust colored water from the lower access panel, and the wall behind the water heater was moldy and has been wicking the water for who knows how long. Not good! Sears service responded quickly to our home within 24 hours but the serviceman looked at the tank and immediately said it couldn't be repaired. When scheduling the service call, Sears quoted us $70 over the phone for the service call, but when the serviceman was preparing to leave, he asked for $132 (for the 5 minutes he was at our house). When I told...

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Precious7070 says "" about Kenmore 80 gal. Tall Electric Water Heater (32184)

Precious7070 — Sun, 16 Aug 2009 01:20:15 GMT

We had this water heater installed when we bought our house 4 years ago and have had no problems untill now. Unfortunatly the heating element went out, when i went to buy a replacement i found i couldnt buy one. So i called around in all the surrounding areas and sears stores, again with no luck. No sears store carries a replacement element. I also sopke with 3 service companies who stated to me that the replacement elements (off brand) would not work in the kenmore brand. I found the only way to get a replacement element was to go online or call the sears parts and service department. And unfortunatly it will now take 4 days for it to be shipped to me. This means no showers or baths and no hot water for 4 days. I have 2 kids of my own and run a daycare out of my home this is a HUGE inconvience for me. As a sugestion to Sears and Kenmore please make these elements available in your stores in the future. This is something that needs to be replaced quickly when it goes out. ...

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Anonymous says "Sears power miser 12 80 gallon" about Kenmore 80 gal. Tall Electric Water Heater (32184)

sears-feed — Thu, 11 Jun 2009 22:30:05 GMT

Unit installed with little problems. Finding a flexible hose as indicated in the instructions is not possible!! The ones I found were to stiff and flow restrictive. Would like to have a light or something to indicate that it is on and working!!...

wynn says "Sears Power Miser 12" about Kenmore 80 gal. Tall Electric Water Heater (32184)

sears-feed — Mon, 04 May 2009 20:45:04 GMT

This model was installed as a warranty item on 12/7/04 and is now leaking and needs replacement. I am very unhappy with this performance since the model has a 12 year warranty and lasted only 4.5 years. As it was a replacement for an earlier Sears HW heater, the original warranty has expired, thus we need to buy a new heater and pay for installation again. I would not recommend this model to anyone....

hjr01534 says "Very happy with it" about Kenmore 80 gal. Tall Electric Water Heater (32184)

sears-feed — Thu, 19 Feb 2009 00:45:06 GMT

I bought this water heater nearly 2 years ago, and it has been a great performer. It replaced a 20-year old Vaughn of the same size. The WH is on a separate meter, so I know exactly how much power it uses, and the new one uses about 20% less power than the old one! The electricity savings, about $6 a month, will actually pay for this water heater in about 8 years! My ONLY complaint is that Sears does not deliver water heaters. I can't quite figure out why... the truck is coming to my town anyway; presumably there is space on it; the water heaters come from the same warehouse as the other appliances; why not deliver it and make 60 bucks???...

TXAustin says "Great water heater at a good price" about Kenmore 80 gal. Tall Electric Water Heater (32184)

sears-feed — Wed, 04 Feb 2009 04:15:04 GMT

A great product at a good price - I checked on line for pricing and also the big box stores (and it was also in stock). Make sure you have enough room for this water heater and reinforce the floor if needed (it is heavy - even empty!). I was impressed it included the T&P value in the box. I had to use a washing machine pan under it, since I couldn't find a water heater pan big enough @ Lowe's or HD. The instruction manual is clear and helpful....

jenniferd says "best ever... yeah best ever" about Kenmore 80 gal. Tall Electric Water Heater (32184)

sears-feed — Fri, 14 Nov 2008 11:00:03 GMT

got it.. installed it... love it.. flawless workability. hot water all the time. i love this water heater. best water heater that i've seen...

Jetlife2 says "Great Product, Very Efficient" about Kenmore 80 gal. Tall Electric Water Heater (32184)

sears-feed — Thu, 06 Dec 2007 10:15:03 GMT

I bought this unit in 2002 and it has worked flawlessly for nearly six years. It is extremely well insulated, so well that it is cold to the touch on the outside. This means heat is not escaping and you are not using hardly any energy to keep the water warm. It is my second Sears unit - the one before lasted 15 years before leaking. Highly recommended....

Floatman says "Leaked After Two Years" about Kenmore 80 gal. Tall Electric Water Heater (32184)

sears-feed — Tue, 14 Aug 2007 21:45:05 GMT

Was working great from mid 2005 to mid 2007. A leak developed at the top of the tank. Fortunately it was a rather slow leak and did not do too much damage. Disappointed - will have to live with the same model as a replacement. Fortunately I purchased the extended warranty....

DavidInOhio says "I bought this WH because of dual power option" about Kenmore 80 gal. Tall Electric Water Heater (32184)

sears-feed — Wed, 31 Jan 2007 05:53:55 GMT

The thing that sold me on this unit was the dual power option. Our old water heater was an 80 gal 3800 watt. While the old one was in, I had a transfer switch installed to run certain things in our house (not everything at once) with a 5000 watt generator. I purchased this WH because of the dual power option on the bottom element- you can convert the water heater from 3800 watt to 5500 by putting a little metal bar across 2 of the three terminals on the bottom element. I can get better performance during the 99.9% of the time that I don't need to run on generator power, but in the event that we would ever need to heat water using the generator, I can change it back to 3800 watt in a minute or two. As far as quality goes, the only thing i noticed was the pressure relieve valve was turned in a little too far, so that the drain tube doesn't run straight down the tank-, instead, it comes down at a slight angle. I didn't want to mess with backing it out part of a turn for fear of causing......