Rating Summary
“We got chumped!”
- practical, a Kenmore loyalist
Kenmore Dishwasher 665-13122K701 Elite —
Bought the Kenmore 665 Elite to replace the beat up, 15+ year old Whirlpool dishwasher that came with the house when we bought it. Paid a little extra thinking we would be getting a nice appliance. WRONG! Our dishes were cleaner using the old dishwasher. We've had techs out six or seven times to replace multiple parts, but they can't seem to get it to work. I've had to call so often that I have the escalation dept's phone number on my speed dial. One tech said the water was too cold, another told us it was too hot. Pretty obvious at this point that we got ourselves a lemon (thank god we got the extended warranty). We've had good luck with Kenmore stuff in the past, but we got chumped this time. We just want a dishwasher that works at this point, so I'm going to have to press the issue and see about getting a replacement. Headed over to the store tonight (Colonial Park, Pennsylvania) to have a face-to-face with the Appliance Manger and ruin his evening. My wife had the brilliant idea of taking some of the dirty dishes along (always helps to have a visual aid). If you are thinking about getting a dishwasher, choose another model.
