Kenmore Electrostatic Air Cleaner Reviews


www.sears.com


3.9 of 5
(by 59 reviewers)
Rating Summary | 75% of reviewers recommend (44 out of 59)

Pros
  • cleans well while it worked. (6)
  • great until it needs cleaning (5)
  • good build quality feel. (3)
  • worth every penny (2)
  • easy to clean (1)
  • removes allergens (1)
Cons
  • high cost for limited life span (7)
  • defective it will die on you. (4)
  • broke right after warranty out (4)
  • only worked for about a year. (3)
  • horrible product and it will die on you (2)
  • kenmore will not repair this unit (2)
Most Helpful Favorable Review

This is the best air purifier we've ever owned, worth every penny. With no need to replace the filter--ever--it's well worth paying extra for.

Pros: cleans air better than any air purifier I know of, and it seems to reduce allergens. We sneeze and cough a lot less during pollen season with this machine...

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Posted on Oct 26, 2010
Most Helpful Critical Review

I read the awesome reviews at **************** and thought I had to get this unit. It was a little pricey but works great until you have to clean it. I followed the directions and put it in the dishwasher and dried it off along with the pre-filter and now i have to reset the unit every 30 to 40 minutes...

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Posted on Sep 23, 2010

Kenmore Electrostatic Air Cleaner Reviews

Displaying reviews 1 - 13 of 59 in total

This unit performed flawlessly for the first 12 months. I cleaned the pre-filter (black mesh) with my kitchen faucet sprayer and inner aluminum electrostatic unit as well in the dishwasher once each month during this timeframe as well. Then all of a sudden the control panel started to flicker and it would shut off. Hmmm I then washed both filters thoroughly and the interior one in my dishwasher and then dried them both which is essential and it ran for another two days and it failed and did the same thing with the control panel flickering and shut off again. I took the interior electrostatic...

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Posted on Mar 30, 2011

Worth Every Penny

We have owned this air cleaner for well over 2 years and have had absolutely no problems.  We have ran the unit 10-12 hours every day and have cleaned according to the manual numerous times using the dishwasher method and have experienced none of the problems some of the other posters have stated.   I recommended this unit to my sister, who has had her unit for over a year and has experienced no problems.  And just this morning my Dad went to purchase him one.  My sister and I LOVE that we do not have to purchase expensive throw-away filters that cost a fortune, add to the landfill...

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Posted on Mar 09, 2010

DO NOT BUY!!!

Product worked great for two years...absolutely loved it, it made the air so fresh and clean. We took care of it exactly as our operators manual instructed. Two years and two months later (2 months after my extended warranty ended) it developed some kind of short and stopped working. When I purposely bought what I thought was a Sears top of the line product and spent over $400 (with the extended warranty) I expected to have a product with, at a very minimum, five year life span. What do I do with this piece of junk now? Fix it? Costs almost as much to fix it as it is to buy a new one. Throw it...

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Posted on Nov 20, 2009

 

I have had this unit for over a year, and I was upset, as many reviewers were, when it came time to clean the cell for the first time.  My first attempt to clean the cell was a failure because the next day after letting it dry, I put it back in, and the unit went off after 1 hour and said check cell.  I read through the other reviews on here, and I found one that suggested using a cleaning product you can buy at Lowes or Home Depot called GREASED LIGHTNING.  I put the cell in my bath tub dry, sprayed about 1/4 of the bottle of Greased Lightning into the tops of the blades of the cell (I...

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Posted on Feb 23, 2010

This is an excellent air cleaner that I ever own. However, the disappointment was that, the air cleaner becomes unstable and "clean filter" begins to blink. Even I tried to clean and replaced a new cell collector, it still the same. I did pressed the button and it does run for 15 mins, then it stopped again. I took it to Sears for repair. Unfortunately, they sent to the repair center and returned back 3 weeks after, with a reason "part is unavailable" without specified the problem caused the air cleaner isn't working properly. The service person at Sears said this is a discontinue product. If that...

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Posted on Jun 30, 2010

...because it WILL die on you.  Suddenly after a year (when the warranty expires), your unit will most likely start turning off after about 20-40 minutes.  The indicator screen will tell you that you have to "Clean Cell Now!"  And no matter how well you clean it, the unit will keep shutting off.

It is an electrical component failure on the unit's system board -- and it will have to be replaced.

Another reviewer stated they can no longer get parts for this unit.  Then who's building them now?  Has it taken three years for them to get rid of old stock???

So the extended warranty will most likely...

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Posted on Aug 12, 2009

Works well but

I echo what everybody else has said about the unit: it is very good at cleaning the air in even a large room, and it doesn't require expensive filter replacements. My only gripe is that it has bright blue lights in front which can't be turned off, making it a little difficult (for me) for bedroom use.
Posted on Aug 03, 2009

I would avoid this one!

Have had my unit a little over 3 months now.  Worked great first time around (prior to 1st cleaning).  Air smelled wonderful.  However, after my first cleaning of the pre-filter and cell it has not worked properly since.  Cleaned according to instructions and I must say it is not an easy process.  Requires at least 140 degree water to clean and how many homes have their water heaters set that high?  Even so, the metal blades still looked like they were only partially clean.  And you can't touch the blades with anything at all to try to clean them, so basically, they just can't be cleaned...

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Posted on Oct 06, 2009
Great unit but very overpriced for a unit that Kenmore will not repair. My LCD screen is disolving (clearly a manufacturing defect) and Kenmore refuses to help me. I spoke to a senior level person who continued to tell me to call the parts department. The only available parts for this unit are the filters. period. Very upsetting since it's just past it's waranty and Kemore pretty much stated to just buy a new one.
Posted on Dec 21, 2010

Good while it lasted

When this unit worked, it was quite effective at removing dust and pollen from the air, and adhering it to the aluminum collection plates inside. The dirt is difficult to remove from the collection plates though - sometimes taking three trips through the dishwasher to come clean. The unit produces an unpleasant smell when working, akin to that smell produced by photocopiers - ozone, perhaps? I would give this unit four stars but after only a few months it simply stopped working. It appears to me that it's little computer brain has died - the unit refuses to turn on, though the buttons light up.... read full review »
Posted on May 20, 2009

Ion Air Purifier Changed My Life

The air purifier dramatically improved the air quality in my how as soon as I plugged it it. I have yet to truly use my allergy medication with this in the home. I ran the self-clean on my oven, and the awful smell from that was gone within a day. This is clearly one of the best purchases that I've made, which will pay dividends to my family and me for years to come.
Posted on May 04, 2009

Purifier works great for about the first year with regular cleaning, then the cell has so much gunk on it that the purifier will not work, sensor says you need to clean cell and will not reset.  We have replaced ours twice & at 369.99 that gets pretty expensive.

Posted on Nov 14, 2009

Can you somehow rate it with negative stars?  It works great until you have to clean it.  After that - it will not work.  DO NOT PURCHASE THIS - it will die on you!

Posted on Oct 04, 2009

Reviews of Kenmore Electrostatic Air Cleaner