Kenmore Elite 16.7 cu. ft. Freezerless Refrigerator (4472) Reviews


www.sears.com


3.3 of 5
(by 70 reviewers)
Rating Summary | 57% of reviewers recommend (39 out of 70)

Pros
  • looks nice (15)
  • great value set (6)
  • efficient and attractive (6)
  • all fridge (1)
Cons
  • unreliable (8)
  • waste of money (6)
  • none (3)
  • very noisy (2)
  • not energy star (1)
Most Helpful Favorable Review

Ours are beautiful, quiet, and we've had no service calls. Owned them for about 2 years now and we get so many compliments on how they look. But the best part is the counter depth and short height make everything easy to see and you don't have to reach far to get them. I'm going to purchase a second...

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Posted on Apr 04, 2011
Most Helpful Critical Review

We bought both the freezer and refrigerator and installed them with the trim kit and they look fantastic, have plenty of space, and were a lot cheaper than other built ins, but now I kind of regret not spending 5x more and getting a higher quality setup. Both units are VERY noisy. The compressors...

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Posted on Apr 08, 2011

Kenmore Elite 16.7 cu. ft. Freezerless... Reviews

Displaying reviews 1 - 13 of 70 in total
Had it less than 2.5 years and it went out. Called the sears repair man and had to pay 260.00 and they could fix it for $1060.40. That is the cost of a new one. He said it was a faulty part in the machine when it was manufactured, and they would not stand behind their product. Very dissatisfied with Sears and and Whirlpool :(
Posted on Feb 16, 2011

kenmore elite refrigerator

This looks AMAZING! My only complaint is it doesn't seem to get as cold as it should. I purchased it for an extra, to only store drinks and it has been installed for over a week and the drinks only seem to get 40 degrees...which I am use to having my drinks with a little ice in them. The cold temp ranges from 1-9 and I have it at 9 and it is the same temp as set on 6?
Posted on Feb 14, 2011

I've had my fridge for three years now, never had a problem with it.  None of the drawers cracked, the compressor never went out, never had to battle with customer service.  I can use it to keep a ton of food as cold as I like.  I feel bad for the people who've had such difficulties with theirs, but I, personally, have never had an issue with it.

It does exactly what a refrigerator is supposed to do: it sits quietly in my kitchen, looks pretty, and keeps my food cold.

 

 

Posted on Dec 17, 2010

We bought this refrigerator along with the freezer about 4 1/2 years ago. I'm really glad we got a Maintenace Agreement with it. The freezer has been just fine, no problems or maintenance needed. The refrigerator has been a disaster. After just over a year it started to run loudly and constantly. I would not stay cold. This problem continually reoccurs. It's been recharged numerous times, several thermostats, replaced coil and all other elements involving cooling and evaporation. They say there is a small leak somewhere that can't be found. Sears has finely decided to replace it. In the...

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Posted on Mar 09, 2011

unreliable

I have owned this for almost 3 years.  During the second year it started leaking and did not cool enough to keep foods fresh.  The switches were replaced and it once again cooled to about 42F.  Now it has been less than one year later and again the same problem has occurred.  This appliance is unreliable.  I did not buy this to last only a couple of years.  This is the second Kenmore appliance I have owned to fail so soon after purchase.  I will never buy another!!!

Posted on Aug 17, 2010

We've owned this refrigerator for 5 years now.  We've spent the last year trying to have it repaired with no success.  It's needed repair service about once a month and with every visit came a new excuse as to why it wasn't cooling properly.  we were told there are no leaks, they replaced the temperature controller, the heat excahnger and evaporator and 'recharged' the system numerous times.  This last visit we were told the compressor is shot which is, of course, not covered under warranty.  So after a year of service calls and over $200 dollars out of our pocket, we were told to start shopping...

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Posted on Aug 12, 2010

I have never reviewed a product before, but I had to voice my opinion on this Kenmore Refridgerator.  I am a loyal Kenmore buyer, but this fridge should be removed from product line or redesigned.

What is fridge for..to keep things cold, this does not.  The door on a fridge should shut tight, but this does not.  Maybe the door is too big for the seals.  The unit has to be turned all the way down, but you are lucky to get the temperature down to mid forties.  Sears service people have admitted they hate to work on this unit.  Repairs will be needed after a year of use.

If the fridge door worked...

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Posted on Sep 02, 2010

We haven't had these [freezer, too] very long, but they are quiet, matched up evenly, and seem to work great. We had to turn the fridge down to the lowest setting, it was so cold set on medium, it was freezing our food. The icemaker can be a little distracting when expelling ice and refilling, but I'm sure in time it won't even be noticeable.

Posted on May 31, 2010

I bought two of these, along with the freezers and trim kits.  They look great and offer more space for the money than you can find anywhere.

The freezers have performed famously, but the refrigerators are horrible.  I've had the compressor in one unit replaced twice and once in the second unit.  Both have the same issues --banging so loudly that it disturbs our sleep and failing to defrost the coils properly and consequently warming to the point of spoiling our perishable food.  Sears service has now refused to honor the 5 year compressor warranty and refuses to admit that these units are...

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Posted on Jan 24, 2010

Failed again

This fridge looks amazing alongside the matching freezer and custom fit cabinets! Looks aren't everything though The concept and look is great, however, reliability is very poor (the fridge, that is). The set was purchased and custom fit in our new kitchen and everything was great for the first six months. This is when the nightmare began. Our first experience was living out of coolers and a bar fridge for two weeks while Sears addressed the controller, contaminated refrigeration system and failed COMPRESSOR issues. This was only the first time! One year latter, the same thing system failure,... read full review »
Posted on Jul 02, 2009

I BOUGHT THIS REFRIGERATOR (PLUS FREEZER AND TRIM) ONE YEAR AGO, ON THE OUTSIDE THEY LOOK LIKE THE VERY BEST; INSIDE LOOKS JUST AVERAGE; IF YOU HAVE THE ROOM AND DO NOT WANT TO SPEND A FORTUNE, THIS IS YOUR BEST CHOICE. I HAVE TO ADD THAT MY FREEZER WAS RECEIVED WITH LOW FREEON GAS, AFTER THEIR VISIT THEY FILLED IT UP AND IT HAS BEEN A YEAR SINCE AND NO PROBLEMS AT ALL, SHELVES AND DRAWERS ARE IN PERFECT WORKING CONDITION.

I AM REALLY PROUD OF THIS PURCHASE, GREAT PRICE, GREAT OUTSIDE LOOKS (PAIRED WITH FREEZER AND TRIM), LARGE CAPACITY COUNTER DEEP SET. IF YOU ARE ABOUT TO SPEND $7,000.00...

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Posted on Dec 02, 2009

Beautiful, easy to clean, cold, energy efficient,  when pair with its compainion freezer and framed with the purchased topper it looks expensive and classy.  You will not be disappointed with this purchase!

Posted on Sep 19, 2010

4 stars

I love the size and storage in this appliance. The only thing I miss is being able to put large trays of items in there. I have figured out that if you take out the bottom shelf in the door, you can fit the large trays. I also got the freezer and the trim out kit. They look great in my kitchen. However, it was difficult to get both of them leveled.
Posted on Jan 19, 2009

Reviews of Kenmore Elite 16.7 cu. ft. Freezerless Refrigerator (4472)