Kenmore Elite 16.7 cu. ft. Upright Freezer (2871) Reviews


www.sears.com


4.19 of 5
(by 53 reviewers)
Rating Summary | 88% of reviewers recommend (46 out of 53)

Pros
  • great door space basket and shelf space (29)
  • energy efficient (26)
  • not cheap feeling (18)
  • temp alarm (16)
  • very quiet, (15)
  • very easy to operate (13)
Cons
  • none (12)
  • loud when operating (10)
  • nothing major (6)
  • can't adjust shelf heights (4)
  • actual space available is subjective (3)
  • ice cream compartment not deep enough (3)
  • little noisy but acceptable (1)
  • lasted 4 years (1)
  • cannot change door handle sides (1)
  • ice cream area not right size. (1)
Most Helpful Favorable Review
The freezer was delivered on time and professionally set up and all wrapping materials taken away......the freer reached 0 degrees in just a couple of hours and has maintained that for setting since being set up in our garage. The comments about noise has not been a issue for our freezer as it runs... read full review »
Posted on Jan 28, 2011
Most Helpful Critical Review
I don't mean for this to be a critical review of the freezer itself, but more a heads up for others that might encounter the same situation as we did. We purchased this freezer for several reasons. First of all we needed more room then we had in our 8.8 cu ft freezer. And we thought we would like the... read full review »
Posted on Feb 22, 2011

Kenmore Elite 16.7 cu. ft. Upright Freezer (2871) Reviews

Displaying reviews 1 - 13 of 53 in total

We bought this freezer to replace a Kenmore freezer we've had for over 20 years. Never had a problem until it suddenly died. It lived a full life. Didn't even shop around between brands. Just checked what Sears had online, looked for sales, confirmed our choice in the store, and bought it on the spot. We liked the mix of storage options and features, especially the digital temperature readout and the alarm. We've only had it a couple weeks, so time will tell about durability, but so far so good. A couple minor complaints. The compressor is a bit loud when running. We have it in our laundry...

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Posted on May 13, 2011

Great, but kinda loud

This is a great & spacious freezer. I can fit so many things in it that I actually needed to go "stock-up" at the grocery store! Yay! So far it's only half full with my "junk" foods - a bag of ice, 6 1/2 gallons of ice cream (on sale!), six frozen pizzas, about 20 packages of ground beef, 8 packages of boneless chicken, 3 loaves of bread, 1 package hot dog buns, 5 packages stick butter, 8 cans of juice concentrate, 2 ice cube trays (frozen homemade baby food) a pan of lasagna cut into individual portions and food saver-ed, same with a pot of chili, some fish my hubby caught, a package of those...

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Posted on May 02, 2011

Awesome but loud

Pros:

  • External temprature digital display
  • Lock and alarm
  • Freezes extremely well and quick!
  • Nice shelves and lots of door space
  • Extra rack (light blue) for frozen dinners - at first I was worried it was kind of cheap and flimsy BUT it works great for frozen meals and pizza nothing heavy.
  • Comes in black - which is the color I bought and it's super sharp!

Cons:

  • It is loud but so is every energy efficient freezer
  • I have my freezer in the garage so the noise is not an issue

I highly recommend this freezer. If it is in your budget get the extended warranty. I bought this freezer to replace the Amana...

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Posted on Apr 01, 2011

Great Freezer

We have had the freezer for a two weeks and love it. Currently its noise level is quite, and the door seals work very well. No Complaints yet.

Posted on Mar 06, 2011

For the price the product should last longer than 4 years and 3 days. The alarm is great because it will warn you that your 1/2 of a beef is going to spoil because the freezer doesn't work anymore. Customer service will not call you back so be prepared to call them twice. They will also make you an appointment a week later which would be okay if it was a dishwasher not a freezer full of meat. I also believe that after lisitening to 10 min of automated people I was transfered to a help center in India.

Posted on Mar 14, 2011
Everything is fine so far. We bought the freezer one year ago. No problems whatsoever. We've had the freezer in our garage in Alabama. So, it has gone through one very hot summer. We are a family of 3, and this freezer is plenty big. It should easily handle a family of 4 as well.
Posted on Dec 22, 2010

I was interested in an upright self defrosting freezer that was energy star compliant. I researched thoroughly and found there were few choicest that met all the criteria Because of this I mainly bought on price. I bought the 16 cu ft which was the smallest freezer that is Energy Star. The next smaller size usese as much electricity as this one.

I have had the freezer for four months and found it does the job just right. I have no complaints at all. I like the ice cream compartment as it keeps ice cream at serving temperature while keep everything else rock solid (I keep at 0). I also like the...

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Posted on Aug 26, 2010

worth every penny!

Freezer is located in my kitchen next to the frig.  It runs great, is quiet, and very spacious.  Had to talk my husband into an upright, he was stuck on our old chest freezer...he is so glad we purchased this.  He loves the convenience of the shelves and we both are pleased with the purchase.  The pizza shelf is a little flimsy, but it is only meant to hold lightweight items...I keep hamburger/hotdog rolls there.  The ice cream section on the door is a great feature, also.

Thanks for another great Kenmore item!

Posted on Jun 28, 2010

This is a great freezer.  It promises to be low cost.  The storage is wonderful.  There is space for all kinds of storage.  I love the door storage and the basket.  The pizza shelf is really nice to have.

Posted on Aug 29, 2010

I had to go thru 3 freezers before 1 worked correctly. My faith in this product is very poor. I lost over $355 worth of food. The only thing good is Sears is backing their product and helping make manufacturer reimburse me for my loss. Cannot give good review at this time.

Posted on Apr 02, 2011

Recently delivered and the delivery guys were so nice, respectful and speedy!

The freezer is great and very good quality with large shelves and plenty of room.  The pizza tray is such a cool feature, but it is only for pizza boxes, so it shouldn't be used for anything heavy, which is ok with me. 

We love the external temperature display and alarm feature!  Haven't had it long enough to comment on any repair needs, but so far, so good!

 

 

Posted on Jul 21, 2010

not cheap feeling

Posted on Aug 13, 2010

Runs efficiently and quietly!

I've been a Kenmore customer for many years.  I had originally bought a Kenmore freezer (14 cf model 28432) which I was very unhappy with.  I exchanged that freezer for this Kenmore Elite (17 cf model 28712).  I am very happy with this new freezer.  It runs quietly, efficiently and is an Energy Star.  The outside is sleek and stylish with rounded corners and a temperature gauge on the door.  It has an alarm to notify me if the electricity for the freezer has gone off or if the door was not fully closed.  The inside is roomy with lots of moveable shelves on the door, a large basket on the...

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Posted on Nov 20, 2009

Reviews of Kenmore Elite 16.7 cu. ft. Upright Freezer (2871)