Kenmore Elite 2.0 cu. ft. Microhood Combination with Even Glide Plus Turntable —
I have had this microwave installed for 10 months. The first month it worked great. And it still does except for --- The Even Glide Tray!!!!
Yesterday I couldn't even heat a cup of tea without having to reseat the tray 3 times!! We bought this microwave specifically because the salesperson "sold" us on the "new" Even Glide technology -- I could have saved the money!
I didn't buy the extended warranty, so I guess I'm stuck with it. I do believe it is a design issue as the other review said. I'm going to try to contact Kenmore -- maybe the company will make this right since I'm not the only one having this issue!!