Kenmore Elite 24 in. Double Drawer Dishwasher w/ Ultra Wash System Reviews


www.sears.com


2.72 of 5
(by 39 reviewers)
Rating Summary | 44% of reviewers recommend (17 out of 39)

Pros
  • attractive (3)
  • cleans dishes well (2)
Cons
  • oversize plates platters won't fit (4)
  • hard to load correctly (3)
Most Helpful Favorable Review

I was all prepared, based on prior reviews, to hate this machine.  And I did, at first!  However, despite its design flaws I am now loving it.  The smaller bottom drawer actually holds more dishes, due to its configuration.  However it is almost to the floor and not convenient to load and especially...

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Posted on Dec 30, 2009
Most Helpful Critical Review

Hate it!

This dishwasher came with the new house I bought and I can't tell you anything good about it except the way it looks! It takes 3+ hours to run through a cycle, and then the dishes aren't clean or dry. Really, butter is sometimes still on knives! After reading the manual, I found out that you should run...

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Posted on Sep 15, 2010

Kenmore Elite 24 in. Double Drawer Dishwasher w... Reviews

Displaying reviews 1 - 13 of 39 in total

This is by far the worst dishwasher you could ever buy. How can you design a dishwasher that will not even hold a standard size plate.

It does not clean, half the time it does not drain. I have had sears to my house 5 times and it still does not work, and I am on my 5th unit.

Sear did send me a check for $1400.00 to cover the repair of my 200 year old 16" wide wood floor planks when it leaked all over the floor when we were gone for the weekend, but they will not replace the system that does not work.

Posted on Apr 11, 2010

I have had this dishwasher for two years, it works for us most of the time because there are only 3 of us in the house, if there were more people in the house I just don't see it as being a practical appliance. Also, when I cook, I handwash all of my pots and pans if I were to try to put pans in this AND dishes it just wouldn't work, there is not room in one drawer for a plates, silverware, glassware and pans.  Also, I have to hand wash platters or oversize plates, they simply won't fit.  But, on the other hand, it's beautiful and I think it cleans very well. The only other 'issue' that I have...

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Posted on Aug 22, 2009

Does not clean your dishes!! You literally have to clean them before you put them in. I had a service guy come out and he tried to tell me to run my sink water so it gets hot first! I have never heard of that before. The closed soap dispenser sometimes gets stuck as well, which the svc guy said everything is fine. This is the most expensive pile of junk I have ever purchased.

Posted on Sep 28, 2009

No more back aches!

I have a Fischer Paykel drawer dishwasher in my home in Northern Va. I bought this one for my beach house. I love this style. The drawer system is a relief on the back! No bending over and struggling to reach the lower regions. The wash quality is equal or exceeds other styles. With the food grinder in this one; no worry about a noodle or a pea left on the plate. Happy washing.
Posted on Aug 12, 2009

Nice looks but that's the extent

We had this dishwasher delivered and installed in our new home middle of November 08. It is now middle of December 08 and it has already been removed and replaced with a regular unit. This model does not dry dishes or clean dishes. It was actually missing a key part in the bottom dishwasher, which led to water leaking through the floor and into our basement drywalled ceiling. Now we are waiting on the claim for the celing repair. We made the mistake of not reading the reviews before we purchased this unit. I would urge anyone who spends this amount of money on an appliance to read the reviews before... read full review »
Posted on Dec 16, 2008

I LOVE LOVE LOVE IT!!!!

I HAVE HAD MINE ABOUT 8 MONTHS NOW. I LOVE IT!!!! I READ THE REVIEWS AND DECIDED TO GIVE IT A TRY ANYWAY AND I AM GLAD I DID. I DO NOT HAVE ANY TROUBLE WITH MY DISHES GETTING CLEAN AN I CAN FIT VIRTUALLY EVERYTHING IN THERE. IT IS QUIET AND LOOKS GREAT ALSO. I WANTED TO LET YOU KNOW THAT NOT EVERYONE IS DISAPPOINTED IN THIS MACHINE.
Posted on Aug 10, 2008

Great dishwasher!

I usually am not interested in appliances, used them only as functional parts of the kitchen, but this one is so great! I LOVE THIS DISHWASHER! Even after reading these reviews, I don't agree. It's so quiet, washes the dishes so well without even rinsing off first, and I like having to run only 1 at a time. Highly recommend this one.
Posted on Mar 18, 2008

I love this dishwasher

This is a perfect dishwasher for empty nesters. Using one drawer full a day means that I don't have to wait 2-3 days to run the dishwasher. Yet when I have my 6 grandkids over, we have both drawers which hold an amazing amount of dishes. I love the way it looks; I love the way it is quiet; I love that I don't have to bend over loading it every day. I am only not rating it a 5 because of the pre-rinsing that is required. There is no grinder and you do have to be careful. But I will buy this dishwasher as long as I am still doing dishes!
Posted on Feb 10, 2009

Beautiful Machine, but Dirty Dishes

I loved the look of the machine and the height of the top drawer is great for my back. But, the reason we have a dishwasher is to wash dishes; and, this machine is terrible. My plates don't fit, it couldn't hold many dishes, and the dishes were not clean. The plate tines are too close, so food would stay between plates and food stayed on silverware (even if dishes are pre-rinsed). My 11 year old Kenmore dishwasher was so much better. Thank goodness Sears is letting us return this machine to get another "old" faithful one. We are having to pay 15% to return it, but even with that fee the replacement... read full review »
Posted on Apr 08, 2008

I love it but getting service is tough

I love drawer concept. If I could get the vibration fixed in the bottom drawer the ratings would be all 5 Stars. If I were building a home or doing a complete kitchen remodel, I would put one top drawer on each side of the sink and skip the bottom drawer. The top drawer is at the perfect height and works great, the bottom drawer on mine has a vibration that they have not been able to pinpoint. The biggest frustration is when they schedule service there is no guarantee they will show up during the scheduled time. I use Everyday Living Powder detergent and keep my rinse agent full. Everything comes... read full review »
Posted on Dec 12, 2007

Don't bother

spent the extra $ for this thing but I might as well use the rain outside to wash my dishes; and I live in Arizona! It does a terrible job getting anything clean, it is NOT quiet, I tried every different type of detergent, I even called a Sears technician who came over to look things over; he spent 20 minutes making sure it was installed right, billed Sears $150 and said it was my hard water. needless to say, now I have to wash my dishes before I wash my dishes. The only good thing about this dishwasher is that it looks good.
Posted on Nov 27, 2007

Kenmore Elite 24"

This is the worst applicance we have ever bought. After the very first load I was disappointed. One: it takes more soap; Two: You have to wash the dishes before you put them in; Three: You have to dry the dishes when the dishwasher is done...whenever that is. The best part is when we called Sears and told them how disappointed we were - they were happy to help us select another dishwaster without any problems. Sears has great customer Service! (at least in Manhattan KS).
Posted on Sep 16, 2008

I like it

I like this dishwasher a lot. It takes a lot of getting used to when loading it, but it is getting easier. It has a constant "low rinse agent" light on it, starting when I first turned it on! When I called, the customer service agent told me that it was supposed to be always lit up (according to the manual). He didn't have an answer for why it would be on there at all if it was supposed to tell you when the rinse aid was low if it was always on. I only have a problem with the cleaning abilities with peanut butter on my knives. Other than that, I don't really rinse anything before putting it in... read full review »
Posted on Nov 10, 2007

Reviews of Kenmore Elite 24 in. Double Drawer Dishwasher w/ Ultra Wash System