Kenmore Elite Freezer - Chest Reviews

3.87 of 5 view all 15 reviews

Rating Summary | 80% of reviewers recommend (12 out of 15)

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Burington19 Cedar Rapids, IA

“Very unhappy with freezer”

: all about design
Cons: piece of junk

Kenmore Elite Freezer - Chest —

My wife and I purchased the Kenmore Elite 19.7 cu ft chest freezer from Sears. We picked up the freezer and carefully unloaded it. We opened the box and found dents in the lid and on the right side of the freezer. We were not happy. We decided to try the freezer anyway and moved it into the basement. We let the freezer sit 24 hrs before plugging it in. We plugged it in and then installed the 9volt battery. Nothing happened. The light in the freezer would come on and you could change the temp setting but the compressor will not run and cool the inside. We left it plugged in and call customer service. They did not tell me anything I already knew. We went to the basement and the freezer was running. We thought ok good to go. Oh no. After a hour or so went to check the temp and it was not running and dispayed 60 F. Had power to outlet and to freezer but it would not run. Felt the side were the compressor is and it was vey hot and sounded like a relay click once also. I unplugged it fearing it could start a fire. Calling Sears tomarrow and demanding a new unit or money back.