“Completely unreliable”
We bought a Kenmore Elite HE5t Washer & Dryer in June 2009. A very bad move - these models are too unreliable (sensors keep failing) and require too much service to perform RELIABLY. We have not used any of the fancy features - and were just looking to replace our old machine with a new one that did not need a service person every day.
In the first 2 days of installation, the dryer door sensor kept tripping and stopping the dryer cycle. So we insisted on getting a new dryer and have not had that problem since.
Now 4 months later, the washer cycle keeps stopping with a sensor failure. One service trip and a new sensor later, we had the same problem recur in 24 hrs and now I'm waiting for 3 days for the next service visit while washing clothes by hand.
We completely regret our purchase - $3000 is a lot to spend for such a terrible washer/dryer pair.
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