all about design, warranty conscious, budget conscious, brand conscious, a Kenmore loyalist
MAY
22
2009
Sears Kenmore Elite Oasis HE Washer is pretty good...great capacity. Has a tendency to get out of balance and stop frequently. Also has a tendency to tie sheets into completely twisted knots. Supposedly an upgraded control board solves this. Called for service when washer quit over 3 weeks ago. Bought a Service Agreement from Sears. Service tech has come 4 times and still has not fixed the washer. Keeps ordering parts (which take days to arrive).
Bottom line:
Washer okay, but temperamental.
Sears Service: Worthless!! If you buy a Service Agreement they have you by the short hair and have no sense of urgency about solving the problem.
Kenmore Elite Oasis HE is not recommended by BADSearsService