What is Sears doing about the abysmal quality of this product?


posted on November 01, 2009 at 01:12PM
 

I just bought a brand new Kenmore grill and got this cover to protect it.  I hoped that the reviews on this site were not actually representative of the quality of the item since I couldn't seem to find another grill cover that was made with these dimensions.

I got the grill on Monday.  We just had a couple of days of rain.  I took off the cover today to check on it and found that the grill was soaked and that I already had a few spots of rust!

I am furious!  Sears is supposed to have high quality products and the grill got great reviews in Consumer Reports but what is the point of a grill cover that doesn't keep the grill dry?!

I don't care if it's fall.  I want to know what Sears is doing to remedy this situation so that those of us who bought this worthless piece of cloth along with a Kenmore grill don't have a worthless pile of rust by the end of winter.


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