Kenmore PRO 16.5 cu. ft. Professional Size Freezer
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Kenmore PRO 16.5 cu. ft. Professional Size Freezer Reviews


2.14 of 5 (by 7 reviewers)
Rating Summary | 29% of reviewers recommend (2 out of 7)

Pros
  • pretty to look at (1)
Cons
  • unreliable to extreem (1)
Most Helpful Favorable Review

“Pro Means Pro”

The name of this line says it all. Ignore the previous posts, this set is as close to professional as possible without spending seven grand or more. Have you ever been in a "professional" kitchen? There are no ice makers on doors, separate units make ice. And the compressors on commercial units sound... read full review »
Posted on Jul 23, 2007
Most Helpful Critical Review

“Worst product ever!!!”

Bought both refrig & freezer to build into my kitchen remodel. Had issues with freezer right away, temp gauge, computer board, defrost, you name it. The ref freezes produce in drawers. if you turn temp up to place this doesnt happen it is not cold enough to prevent spoilage. After 7 repairs to freexer...

read full review »
Posted on Feb 21, 2011

Kenmore PRO 16.5 cu. ft. Professional Size Freezer Reviews

Displaying all 5 reviews

“Product and service poor”

We purchased both the refrigerator and freezer prior to moving into a new home and had our cabinetry built around these two appliances. They are both very large, look great, and looked like a great alternative to the more expensive options out there. We were told when we bought these that Sears had a separate team of Kenmore Pro people to support the product with a high level of service for this new product line. From the start, the delivery and service people demonstrated that there indeed is no special set of people to service these products. The initial installers had no idea how to hook up... read full review »
Posted on Dec 19, 2007

“Great Performance and looks but---”

I have had my new freezer/refrigid combo from Kenmore Pro and am very pleased with the ease to access items. The look is stunning and at the price was an easy decision based on comparable products. The only drawback that has me concerned is the noise level from the freezer. We have an open kitchen design. When the freezer kicks on, it sometimes rattles very hard. We have to turn the TV up. We have had repair out but of course it never made the noise. It is getting worse and have them coming out again. I have checked to make sure the units are level so hopefully it is something they can fix. Otherwise... read full review »
Posted on Jun 11, 2007

“POOR PRODUCT”

I bought the fridge/freezer combo which was designed for my brand new kitchen. I bought both in May 07and had brand new replacements in January 08. Allready both have had to have repairs, and now the freezer is completly out. It is only a month old. I had a freezer full of food and it is ruined because the service people can not come out but on certain days. I am very unhappy with the products.
Posted on Jan 21, 2008

“malfunctions”

We bought the side by side fridge and freezer to accomodate our large family. Both were delivered damaged. Requested a new freezer. Within 30 days both had circulation isues and thr fridge froze ovber on bottom, freeze just stopped freezing. Got the new freezer from the dalage- it has now worked fine. The fridge is still not working, have gone through tons of damaged food and three repairs. Have now tried to return and because we are 2 days over the 90 days (as we waited for repairs) they are not sure they will return... Bad service from sears- too many places to call for help. Not happy with product... read full review »
Posted on Oct 07, 2007

“Looks ok but...”

A freezer in this price range and designed to go in your kitchen should have ice in the door. Also I thank a bigger ice container would be a nice touch.
Posted on Nov 30, 2006

Reviews of Kenmore PRO 16.5 cu. ft. Professional Size Freezer

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