Kenmore Power Miser 12, 75 gallon Natural Gas Water Heater Reviews


3.67 of 5
(by 9 reviewers)
Rating Summary | 78% of reviewers recommend (7 out of 9)

Most Helpful Favorable Review

75 gal. natural gas water heater

My old Sears 65 gallon heater had a 12 year warranty and made it 18 years. Sears replaced it the same day I called. It takes 2 people to haul out a mineral encrusted 65 gallon heater from a basement, and they sent 2 people out with the new water heater. The total cost with bring the new installation... read full review »
Posted on May 14, 2007
Most Helpful Critical Review

Customer Service Issues

I purchased the reviewed water heater about 3 days ago. Had it installed by the independent installer referred by Sears. It seems to do a fine job heating water when the pilot light works. The pilot light fails at random times, necessitating early morning lightings to assure warm morning showers, as... read full review »
Posted on Dec 24, 2007

Kenmore Power Miser 12, 75 gallon Natural Gas... Reviews

Displaying all 7 reviews

product good, but service is abominable!

i have no complaint on the product itself, but make sure you are willing to wait about a week for sears to get it together and find an installer! better yet, make sure customer service knows exactly where you're located & they don't find an installer that is 500 miles outside of your zip code area! we purchased the water heater at the beginning of the week & still was not able to have an installer even call to schedule an appt for almost an entire week! i guess this is what we get for trying to save a few bucks.
Posted on Sep 17, 2007

Faulty unit

I purchased this online after reading the reviews, and kept my fingers crossed that I would be one of the lucky ones. I wasn't. The installation was not successful due to a faulty thermocoupler, so tonight I go to bed without ANY hot water. I am awaiting a courtesy call (it's 10pm already) for a repair tomorrow on a brand new unit! I was also informed by Sears that this was the last unit in stock, and had some minor dents - purely cosmetic. I was willing to accept this, but now question the reliability of the unit as a whole. Time will tell.
Posted on Dec 19, 2007

I Like it

About 15 years ago, Consumers Reports did a report on water heaters and Sears Kenomore was than highly recommended as the best of the best. Since that time there have been no reports done on water heaters from consumers. My original water heater that came with my new house was already 13.5 years old in Feb 2006. It was a State 75 gal. gas .While it was still working I called State and they said the avg life of their water heater is about 7 years. Since I have a finished basement I decided to replace it with a new Sears 75 gal on my schedule. Sears did a perfect install job. I always have hot water... read full review »
Posted on Aug 31, 2007

Water Heater Replacement

I replaced a leaking 13 year old AO Smith 75 gallon water heater with the Sears. It was a slow leak so I had time to shop around. Sears had the best price (on sale at the time I bought it) and I like the idea of the dip tube that swirls the water to keep the sediment from collecting on the bottom. I also like the idea that it came with an additional anode that can be replaced in the future. I rated the durability as high since I believe the anode and the swirl feature will help it last longer Hot water and recovery time are not an issue even with 2 showers and a dishwasher and washing machine running... read full review »
Posted on May 12, 2007

Quality Control

The engineers did a great job. QUALITY CONTROL IS POOR! 1st month- Water will not get hot- Thermostat needed replacing (Supervisor of repair center stated this never happens- repairman stated it happens). 1st month- Pilot will not stay lit- Thermocouple tube has pinch. If my 2nd repair results in waiting for additional parts I will return water heater that day.
Posted on Jul 16, 2007

Excellent unit for the money

I replaced a 50 gallon RUUD with this unit. The installation was relatively easy, the water heater is heavy, so plan on having two people to lift it into place if it is going in a garage. Also plan on replacing your vent pipes. Now for the good stuff. This is a nice looking water heater. It recovers amazingly fast. I have run two showers, a washing machine, and a dishwasher all at the same time...and still had plenty of hot water. It is also surprisingly compact, it is just a little larger than my old 50 gallon water heater. I would highly recommend this water heater to anybody that has teenagers.... read full review »
Posted on Apr 30, 2007

Great Buy/Endless Hot Water

This water heater is a great buy and value. With this unit, I have never run out of hot water. You can have 2 showers going at once and even run the washing machine on a hot cycle and not run out. Although it is a bigger unit, it takes less space than having two 40 or 50 gallon units in your basement. It also costs less to purchase, install, & operate than having 2 units. It has great recovery time. It also has a nice appearance. It does require 4" venting instead of the standard 3" to accomodate the 55,000 BTU burner. A standard burner is only 40,000 BTUs. If you like having plenty of hot water... read full review »
Posted on Apr 14, 2007

Reviews of Kenmore Power Miser 12, 75 gallon Natural Gas Water Heater