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50% |
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10% |
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10% |
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20% |
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10% |
Most Helpful
Most HelpfulWe had this water heater installed when we bought our house 4 years ago and have had no problems untill now. Unfortunatly the heating element went out, when i went to buy a replacement i found i couldnt buy one. So i called around in all the surrounding areas and sears stores, again with no luck. No sears store carries a replacement element. I also sopke with 3 service companies who stated to me that the replacement elements (off brand) would not work in the kenmore brand. I found the only way to get a replacement element was to go online or call the sears parts and service department. ...
review »We purchased this model in Oct 2004 believing we were getting the best but have been dissappointed by several problems. Five years later, we're now replacing the unit. The first service repair within the first 3 years when the emergency shut off "feature" kept tripping turning off the heater. Sears service replaced the upper thermostat at our expense since none covered in warranty. Last week (Nov 2009) we just happened to notice the tank was leaking rust colored water from the lower access panel, and the wall behind the water heater was moldy and has been wicking the water for...
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