“Second time it needs to be fixed!”
Kenmore Elite Freezer Upright was purchased just over a year ago. We had a problem with the control board not calling for defrost. It was then just under three months old and was fixed under warranty. Now after our first year and the unit is now full, we had a gradual increase in temp. We traced it to a lack of R-134a. We added an adaptor and added a small amount to get the compresser happy. The next thing was it was not cooling to temp setting. We pulled out food and noticed ice on the bottom back. This was same symptom as before- no defrost. We cut the orange wire and measured an open looking into the defrost heater/thermistor. The board side had 120Vac present. When connected no ac current was measured. It seems that the thermistor or the heater has failed open.
My question is: Where are these located and how best to get to them for replacement or should we just deep 6 this thing?