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Lockedice maker

posted on November 19, 2009 at 05:16PM Inappropriate?

stopped making ice, 1 year old, cleaned the optic eye with a q tip and defrosted the tray with a hair dryer 2 times yet no ice    any help?

replies: 12 latest post: November 21, 2009 at 09:40AM by SHC-StephenC
Displaying all 12 posts
posted on November 19, 2009 at 05:57PM
 

Any water in the tray? In what direction are the ejector fingers pointing? Do you have a frozen fill tube?

posted on November 19, 2009 at 06:10PM
 

Joe:If you open the freezer door and hold the flap by the optic sensor closed does the red light stop flashing? If no and you have a cell phone with a camera hold it up to the sensor and see if it is flashing on the cell phone screen it will flash quick you can't see with the naked eye,if not you have a bad optic sensor.If it is flashing and fill tube is not frozen then your motor module may be broken.Remove ice maker and remove cover to see if plastic gear stays in place when pulled on.

posted on November 19, 2009 at 08:46PM
 

the optics very rarely fail, if the light blinks it is probably OK. the most common problem is the motor module, the gears and components are plastic and regularly break.

posted on November 19, 2009 at 08:50PM
 

Found it, try this


http://auto.sears.com/Product.htm?catalogId=10623&productId=2013950

posted on November 19, 2009 at 09:07PM
 

thanks all i'll try all your responses  thanks again

posted on November 19, 2009 at 09:12PM
 
In response to SHC-MarkA's post from November 19 2009 06:10PM

how does the ice maker come out, the camera phone did show the flashing light, great tip!

posted on November 19, 2009 at 09:45PM
 
In response to terryf's post from November 19 2009 08:46PM

well Terry thats why I have changed 2 in the last week? it is not rare in florida,maybe where your at,that is why I told him how to check before changing

posted on November 19, 2009 at 09:51PM
 
In response to joeo's post from November 19 2009 09:12PM

Joe:remove cover across front of I.M. back rt hand corner on bottom there is a little screw 1/4" nut driver to remove screw,then remove plastic cover screw is holding in place,now while holing optic sensor flapper door pull I.M. towards you when you get it out far enough you can unplug it,when removed and unplugged remove whit cover on end of I.M. Grab white gear and pull gently if it comes off in your hand replace motor module part # w10190935.

posted on November 20, 2009 at 05:03PM
 
In response to SHC-MarkA's post from November 19 2009 09:51PM

thanks again, i'll try it tomorrow

posted on November 20, 2009 at 07:36PM
 
In response to SHC-StephenC's post from November 19 2009 05:57PM

there was frozen water in the tray, took out the ice maker, ejector fingers seemed fine put it back in  fingers moved to face out and up towards the door but i never heard any water move into the tray after that, i stuck a object up the fill tube  not too far  and it didn't seem frozen  any advice? thanks

posted on November 20, 2009 at 08:25PM
 
In response to joeo's post from November 20 2009 07:36PM

Joe what position are the ejector fingers in @ this time? should be about 2:00 if looking @ the Icemaker from the front going in a clockwise cycle.

posted on November 21, 2009 at 09:40AM
 
In response to joeo's post from November 20 2009 07:36PM
joeo said…

there was frozen water in the tray, took out the ice maker, ejector fingers seemed fine put it back in  fingers moved to face out and up towards the door but i never heard any water move into the tray after that, i stuck a object up the fill tube  not too far  and it didn't seem frozen  any advice? thanks

The fingers moved when you put the Icemaker back in? I would double-check the prongs that hold the large white gear in place on the icemaker module.

 BTW, if the gear has red lettering on it - it is more prone to fail than if the lettering is blue or black (color changed when Whirlpool changed the gear mold at the factory).

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