I love the ease with which this can be operated. Even my 4 year old does her own toasts, and it's a breeze with waffles. They come out crispy and well done.
I've been using this toaster for about three years now. In the past month or so the handle that you push down broke, and needs to be glued back on. I'm thinking about just buying another one though, I love the toaster and have never had any problems with it. It's easy to clean and the color is great!