“Kmart Astor Pl. pharmacy has the best service in NYC”
I'm a long-time customer of the Kmart Pharmacy on Astor Place in NYC's East Village neighborhood, and, in a market crammed with low-service, low-knowledge pharmacies like Duane Reade, they stand out. I'm managing a chronic condition with limited insurance coverage for medication, and I couldn't do it without them.
They always work with me to plan ahead for prescriptions, and flag issues before they come up -- not after there's a crisis. When glitches happen, they figure out ways to solve them. They're readily available by phone, take the initiative to call if something comes up, and are extremely knowledgeable -- they always keep an eye out for possible drug interactions or side effects, and ask questions to surface issues. They are equally knowledgeable and helpful on nonprescription medications. And they're really friendly, too!
I've recommended the Kmart Astor Place pharmacy to friends moving into the neighborhood, telling them that it's worth walking out of their way for. One surprise is that management buries this hidden gem at the back of the basement in the store. It's not visible from the Astor Place subway platform, even though there's an entrance to Kmart right there, and while the street-level entrance indicates there's a pharmacy, customers would be hard-pressed to find it, since there's no indication on the street-level floor of where it is. As a result, busy New Yorkers, who would love to do business with a pharmacy like this, don't know about it.