Rating Summary
“Poor Customer Service. Greggory Portland,TX Needs ALOT of work”
- a bargain hunter
Kmart Store —
The cashier was too busy talking to other cashier at another register. Heather did not greet or acknowlegde me. She did not even tell me the total of the sale. only after handing what I knew would cover the balance did i notice my items rang up wrong. In a low snide voice Heather says 'well you'll just have to go to Customer Service.'
Than over at the Customer Service were 3 cashiers getting change, of which Alyssa slowly took care of. When Alyssa was able to assist me she was on the phone. So I didn't get to explain that the items rang up wrong and I just ended up returning them. I was so mad by the time i left there! I was just happy to leave. I have more than 10yrs experience in customer service and I can tell you that this store 1400 Wildcat Drive Greggory Portland, TX needs help!
