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Lockedpoor item descriptions

posted on November 30, 2009 at 08:08AM Inappropriate?

These item descriptions are so sketchy that it requires you to Google everything and then try to compare it to the Sears item. It would be nice to know if this notebook has even one USB port, a VGA port or ExpressCard/PCMCIA slot. Is the memory upgradable or are there any open memory slots. And while extended warranties are nice, what's the factory warranty like? Most of the description may as well be written in Greek or Lithuanian (no offense, I just don't speak Greek or Lithuanian). Please Sears, you've served us so well for so many years. Step up and give us descriptions that actually describe your products.

Displaying all 14 posts
posted on December 07, 2009 at 08:06PM
 

Like the needed CFM requirements...

posted on December 07, 2009 at 11:13PM
 

Factory warranties are almost always the exact same thing: 1 year, defects only. There's really not much need to list that same thing over and over for tens of thousands of products. They might as well state that the price is in American dollars, not Canadian or Australian dollars.

And, my wife actually finds the sears.com descriptions more useful for hardware specs than just about any other site (she's a computer geek). The features you're asking about are present on every computer, and laptops are pretty consistent in having 2 DIMM slots. If it's an industry standard to have something, it won't be mentioned. They don't mention a power switch, but it's safe to assume it has one. :)

posted on December 08, 2009 at 08:36AM
 

Following my recent search I purchased a laptop with a FULL THREE-YEAR FACTORY warranty (Micro-Star Int'l) after the retailer's (TigerDirect) online description answered all of my questions. Knowing whether I can upgrade memory for future needs and whether I can plug in several USB peripherals is absolutely essential to making an informed buying decision. It's not that simplistic to say, "it has those things because it's a computer, duh!" I didn't ask for the nM size of the printed circuitry or the manufacturer of each of the video card transistors. And there are fewer and fewer "industry standards" anymore; with voice recognition making continual progress even the power switch may go the way of the floppy drive. By the way, though I'm not a "computer geek" like your wife, I have been using, upgrading and building computers since the Commodore 64, 300-baud modems and BBSs (that means Bulletin Board Systems). ;-)

posted on December 08, 2009 at 11:47AM
 

I just ordered two woodworking planes and I don't even know what the include angle of either of their blades is.

I would assume the 9-3/4 inch long soled one is industry standard 45 degrees.

And, hopefully, the block/ bull-nose plane blade angle is around 22-1/2 degrees.

But, I will have to wait for them to arrive, before truly knowing the angle of each plane's blade.

posted on December 08, 2009 at 04:39PM
 

I must agree computer descriptions are less than vague

posted on December 09, 2009 at 10:23AM
 

with descriptions like these,more people are likely to shop Walmart.and with sassy bluecrew guys like above,Sears and blue crew guy will be out of business !

posted on December 09, 2009 at 04:49PM
 

Hmm I think it's because computers aren't really something they Sears is used to selling so they dont' know what type of description to offer vrs. Best Buy or a company like Dell that sells online.

Either way for a purchase as an important item as a computer, I go around shopping on google and searching for the best deals and reviews anyways so don't think it's a huge deal, but slightly inconvenint.

posted on January 01, 2010 at 06:31PM
 

Are you kidding me?? Computer descriptions arent important?? Well I guess that's the reason many people like myself shop elsewhere (like bestbuy or amazon). Knowing the type of processor, available ram and if it is upgradable, approx battery life, what OS (yes! this is important because websites such as frys and circuitcity still offer xp/vista), graphics card, # of usb ports, hdmi, etc are very important for savvy computer shoppers. We like to compare, including take into consideration, customer reviews...those of you who prefer to not know what you are buying, good luck to you and hope you enjoy your purchase...but to myself, I like to get the BEST for my money's worth. - just my 2 cents 8)

posted on January 02, 2010 at 02:07AM
 

Funny, isn't it? Here Sears is wanting us to spend $500 to $1500 (or more) on a given computer system here, and doesn't give a description worth a hoot for any of them save for a lucky few!

I recently ordered a computer for my wife here, after emailing Sears CS no less than 4 times, and getting conflicting information right up until the last time. In that last email, I provided CS with the URL for the computer at the Mfr's web site, and asked if, perchance, that was the item? NOT kidding!

The nice Sears CS person finally told me to go ahead and buy the computer because it was the EXACT ITEM that I found at the Mfr's web site, but that Sears had "not been provided with the manufacturer's specs for this computer"...when the item was listed...and "after all, you can return it to your local Sears store" if it's not the correct item when you receive it. Hmmm, that's really great!

Since the computer was priced at the sale price of the Mfr's web site, I went ahead and ordered it, but to me it's a "fortune cookie" affair until and if the computer arrives here, via the Mfr as I have been told the Mfr "fulfills the order for Sears" in this case. I will congratulate myself for finding out the specs of this computer I just bought sight unseen, specs unknown, here at Sears.com...if this goes down as planned.

I just don't know why or how you list a $500 computer and have no specs for it on the web site! What is the point of listing anything if that is true? Can't see Sears.com selling a washer/dryer or other appliance without having a thorough description of the item, can any of you reading this? 

I do wish that Sears.com would get into the habit of being accurate, and listing everything possible thing about a given computer and its specifications, warranty, etc!

posted on January 05, 2010 at 11:43PM
 

A link to the mfg's site should be included for members, especially

posted on January 06, 2010 at 09:37AM
 

When I sell a computer and it has no specs, I just search out the specs, but I surely dont expect everyone to be so diligent in finding such things. I know why all the specs aren't filled in, but it does make it a huge inconvenience. 

Ohh well this is why I stick to Apple. 

posted on January 09, 2010 at 08:37PM
 

Your best way to find out the specs is to go to
Satellite A505-S6997
www.toshibadirect.  They have all the Information you need, just add the item no# in search when you get there. this computer has Intel® CoreTM2 Duo Processor P7450. Operating System Genuine Windows 7 Home Premium (64-bit)  4GB DDR3 1066MHz memory-
display resolution*supports 720p content, 1366x768 (HD)
Well there's lots more to know at toshiba, they don't have this for sale  because they shipped them all out to stores. Is a 5 star rating at Toshiba web site by all Customers. Thank you and hope I helped someone.
From Sheila

posted on January 09, 2010 at 08:47PM
 

I want to let you know that I own a Toshiba laptop and it's one of the best I ever worked with. Toshiba will work your issues if any and no run arounds. they have a 3 year warranty to buy besides the one year it comes with and if you want to buy from toshiba there flexible and have them all ready preinstalled at reasonable prices. There Language is very great and honest to say I had no problems with the understanding of there help and I don't speak nothing but plain english.

posted on January 10, 2010 at 07:43PM
 

I agree, these descriptions are totally inadequate.  If you go to the manufacturer's website, you can see that their are all sorts of features that vary even for the same models (e.g., the number of battery cells), so it's impossible to go to another website and find out what features the Sears laptops have.  Very annoying!!!!!

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