posted on
January 02, 2010 at 02:07AM
Funny, isn't it? Here Sears is wanting us to spend $500 to $1500 (or more) on a given computer system here, and doesn't give a description worth a hoot for any of them save for a lucky few!
I recently ordered a computer for my wife here, after emailing Sears CS no less than 4 times, and getting conflicting information right up until the last time. In that last email, I provided CS with the URL for the computer at the Mfr's web site, and asked if, perchance, that was the item? NOT kidding!
The nice Sears CS person finally told me to go ahead and buy the computer because it was the EXACT ITEM that I found at the Mfr's web site, but that Sears had "not been provided with the manufacturer's specs for this computer"...when the item was listed...and "after all, you can return it to your local Sears store" if it's not the correct item when you receive it. Hmmm, that's really great!
Since the computer was priced at the sale price of the Mfr's web site, I went ahead and ordered it, but to me it's a "fortune cookie" affair until and if the computer arrives here, via the Mfr as I have been told the Mfr "fulfills the order for Sears" in this case. I will congratulate myself for finding out the specs of this computer I just bought sight unseen, specs unknown, here at Sears.com...if this goes down as planned.
I just don't know why or how you list a $500 computer and have no specs for it on the web site! What is the point of listing anything if that is true? Can't see Sears.com selling a washer/dryer or other appliance without having a thorough description of the item, can any of you reading this?
I do wish that Sears.com would get into the habit of being accurate, and listing everything possible thing about a given computer and its specifications, warranty, etc!