Layaway

Layaway Reviews


4.25 of 5
(by 96 reviewers)
Rating Summary | 87% of reviewers recommend (83 out of 96)

Pros
  • convenient (68)
  • easy (61)
  • stres free (50)
  • fast (10)
  • freindly (10)
  • ran smoothly (10)
Cons
  • waited to long in line (14)
  • cashier was overworked and overstressed (9)
  • none (7)
  • hate the fee (5)
  • rude (3)
  • manager did not respond timely (3)
  • manager not guest friendly (2)
  • cant put clearance on layaway (2)
  • cashier was ignored when asking for help (1)
  • just check it out about adding electroni (1)
Most Helpful Favorable Review

Great Idea, Thankful for it

Great Idea, Thankful for it. However after opening an account, I attempted to pay online twice and the system failed. Then upon calling the store for assistance, I did not receive a call back after 2 calls with messages. I then reached the Sales Manager on my 3rd attempt, she was very caddy and acted...

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Posted on Nov 13, 2010
Most Helpful Critical Review

Layaway at Kmart

 

 I think it is great that Kmart has kept the layaway dept., but they need to make it easier to use layaway.  I decided to use Kmart for my Christmas layaway...one of the only stores who still have it....but I had to wait in a very long line.  The girl that was behind the counter was overwhelmed. ...

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Posted on Nov 29, 2008

Layaway Reviews

Displaying reviews 1 - 13 of 96 in total

I was able to get my cart and go along picking up all the usual, jeans, socks, underwear, t-shirts, p.j.'s and slippers all at bargain prices along with several other gift ideas I came across.  Walked back to layaway and they rang up, boxed, sealed and stored my items a few weeks for a small deposit.  When I went back to pick up the items I was a little discouraged that I had to wait so long in line to pick up my items waiting for others just putting their things on layaway.  If picking up could be done in a few places like layaway, customer Service and one register the pick up process would...

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Posted on Apr 25, 2010

Having layaway is a GREAT way to help those who cannot afford to out right pay for something. I can get school clothes for my son and furniture for my home and other things that are expensive and that i cannot afford to pay for out right. Thank you and please layaway around please do not close it like ******** did.

Posted on Mar 25, 2010

Kmart is the only store where I live that still offers Layaway.  I just wanted to say thank you and you make shopping for big items so much easier.

I am on a limited income and if it wasnt for the layaway I would never be able to afford Christmas or the big items that I need for my home but cant afford all at once.

I don't know what I would do if Kmart took away the layaway. Thank you so much for making my life easier.

 

Posted on Apr 20, 2010

Hello! I can only say good things about Kmart's layaway policy. First of all, let me say, I do not understand why so many stores are doing away with layaway.  It's so convenient. I do alot of my shopping at Kmart because of this. I have 4 children and I'm unemployed, so money is tight. My kid's can get nice clothes, nice toys, even the best school supplies, because of this convenient layaway plan. Sometimes, they run specials and you don't have to pay anything down, or a deposit. For a family on a tight budget, this works! My kids love going to Kmart and they look forward to putting stuff on layaway....

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Posted on Feb 11, 2010

Grateful for layaway.  It gives people like me, those experiencing economic hardships, an opportunity to purchase the non-essential items, as I did, a rug, without putting a big strain on the family budget.  Via layaway, I can purchase things for the home, place them on layaway, make a minimum payment, and still walk away with money in my pocket for groceries and the other necessities.

Posted on Sep 20, 2009

Great idea!!!

THE LAYAWAY IS A GREAT IDEA, NOT TOO MANY PLACES EVEN OFFER A LAYAWAY ANYMORE, AND NOW A DAYS WHEN MONEY IS TIGHT, ITS A GREAT WAY TO BE ABLE TO AFFORD THE ITEMS, BY JUST LAYING IT AWAY AND PAYING A LITTLE AT A TIME....  IT'LL WILL BE A BIG HELP WITH CHRISTMAS AROUND THE CORNER....GREAT IDEA!!

Posted on Aug 08, 2009

This is the first year I used the layaway and it's great.  The only thing is I was told I could make the payments on the internet, which I've constantly been told it is down.  It is a drive for me to go to KMart and often inconvenient, that the fact that I cannot make a payment on line has been an issue.  Also, when I tried to pay at checkout, I had the wrong information with me and had to stop and stand in line at the layaway department.  The layaway information should have better direction and the internet should be made available for payments.  Thank you.

Posted on Nov 20, 2009

Online Layaway saved me a lot of time and money on gas, I was able to shop online, pay on my layaway and also pay in the store when I was there. I had the option of which store to pick my items up at. The best part is that I did not have to run around the store collecting my items. They were all in one central location and ready to go! This will not be my last time. I hope ALL stores start this process.

Posted on Feb 15, 2010

So excited to see this Sunday's ad.  Sears has layaway.  I am a HUGE Lands End shopper and mostly shop online.  However, Layaway drew me to my local store in Beavercreek Ohio.  I called before I went.  Layaway was "90" days and $20 down.  I get there, Layaway is only 60 days and 20% down.  Okay, I got over that because I was still going to purchase my favorite Lands End clothes for the kiddos.  However, the cashier did not know how to ring a layaway.  One full hour later, my clothes purchase voided and rang up 3 times... my little girl's white dress dropped in the floor twice - two managers...

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Posted on Jul 19, 2009

I Love Layaway!!!

My daughter loves the Littlest Pet Shop toys and if it wan't for layaway i wouldn't have been able to get that many for her. She loves all f them and can't seem to get enough of them.

Posted on Jan 15, 2010
I am so extremely happy that Kmart decided to bring back layaway. My Christmas just wouldn't have been the same without it! With times being difficult and money being tight I couldn't have managed to buy a PS3 for a gift like I wanted to. As soon as I found out that Kmart had layaway I immediately went and put the game system on layaway. Now (I'm almost ashamed to say) that I am just as excited about having the game system and watching Blu-ray movies as my boyfriend!
Posted on Dec 29, 2008
  I had a layaway at k-mart and when I went to pick it up, after paying it off, I waited for it for, for over an hour, and never got it. They could not find it, so I had to leave the store empty handed and return the next day to pick it up. It was a costly ordeal. I lost time and gas and nearly my patience. It was not a good experience to say the least. I think that the layaway was a good idea, but a better organized system is defineately in order!
Posted on Dec 28, 2008

Comments about Layaway

Hey guys, this was only a suggestion about including electronics/tv's in Sear's Layaway Plan. Yes, customers who can't afford a new TV could purchase a converter box. Some people might just WANT A NEW TV and do not want to charge it on a CHARGE CARD with high interest. These same customers might want to decide for themselves, how to get this new TV. It was only a SUGGESTION!!!!!

Posted on May 15, 2009

Reviews of Layaway