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LockedKenmore over the range micro-hood died...

posted on November 17, 2009 at 03:08PM Inappropriate?

Now, it's about 6 years old, and I guess these days that's the life expectancy of a micro-hood. Based on some research I've done, I think the magnetron went out. I don't see a Kenmore microhood on the Sears website for under $520. At that price, I think it's worth fixing, but I'd like to hear what others think. In my opinion, a $500+ microwave should last more than 6 years!!

replies: 25 latest post: March 13, 2010 at 11:34AM by JackPSU
Displaying posts 1 - 20 of 25 in total
posted on November 17, 2009 at 03:18PM
 

There are Kenmore microhoods for under $200. Check out 02280032000 on sears.com as an example.

I suggest you go to Appliances > Microwaves > Over the range, and then filter them however you see fit. You can filter by brand, price, recommendation, color, and user ratings.

posted on November 17, 2009 at 04:10PM
 
In response to BlueCrewGuyInMA's post from November 17 2009 03:18PM

Thanks for that info BlewCrewGuy. For some reason that micro-hood didn't come up in my search. Unfortunately, it has a smaller capacity, is less powerful and has fewer features than the one I need to replace. I just spoke to Sears online and Sears Home service. The model I have is discontinued, and the most similar existing model is on sale for $550 (which is about what I paid 6 years ago). The magnetron has a 5 year warranty... so I'm out of luck by about 12 months. At this point I'm thinking that if a $500+ Kenmore micro-hood is only good for 6 years, another Kenmore is probably not a good idea. Again, thanks for the suggestion.

posted on November 17, 2009 at 05:12PM
 

Do you have the model number of that microhood, by any chance? I'm curious who the manufacturer was. If it was GE, that would explain a bit.

posted on November 17, 2009 at 05:26PM
 
In response to BlueCrewGuyInMA's post from November 17 2009 05:12PM

721.63682 / 721.63683 / 721.63684 / 721.63689 are all listed on the Use & Care Guide. I suppose each number refers to features such as color. I'm not sure which one mine is.

posted on November 17, 2009 at 05:41PM
 

Huh...that's an LG model. LG microwaves are generally very reliable. They're the ones who make the Kenmore countertop models, as well as many of the microhoods. In fact, they're one of the biggest microwave manufacturers in the world. The odds of having two different microhoods have the magnetron fail in under 10 years are pretty low, so there's really no reason NOT to get a Kenmore, unless there's a model that has features you like better. That's up to you, of course.

posted on November 17, 2009 at 05:49PM
 
In response to BlueCrewGuyInMA's post from November 17 2009 05:41PM

I suppose that if I don't want to lose features, the best course of action is for me to go ahead with a repair. That will cost less than half the price of purchasing a new similarly feature microhood, and I'll just have to hope a quality magnetron is installed this time around. What do you think?

posted on November 17, 2009 at 05:52PM
 
In response to Grizzly10560's post from November 17 2009 05:49PM

If the repair is that cheap, then do it! Why spend more than you have to, when the repair will solve the problem in a cost-effective way?

By the way, big KISS fan. Saw 'em on their Reunion tour in '97 at the Hartford Civic Center. Good show.

posted on November 17, 2009 at 05:59PM
 
In response to BlueCrewGuyInMA's post from November 17 2009 05:52PM

I saw them at Madison Square Garden for the reunion tour and Jones Beach amphitheater for the so-called "farewell" tour. I've seen every KISS lineup except this latest one... can't get used to seeing Tommy and Eric dressed as Ace and Peter!

posted on November 17, 2009 at 08:18PM
 
In response to Grizzly10560's post from November 17 2009 05:59PM

Yeah. Ace and Peter are the only ones who should be in that make-up. But, anything is better than Eric Carr's chickenman outfit. :)

posted on November 28, 2009 at 09:53AM
 
In response to BlueCrewGuyInMA's post from November 17 2009 05:41PM

WOW.  Just stumbled on this discussion.  I have the exact same problem, and the exact same model.  Purchased 6 years ago and the heating is just about gone.  Seems like this model does not last very long for the price.  I was also looking at the Bosch as a replacement.

posted on November 30, 2009 at 04:36PM
 

I have one that just quit. It was working fine and then I noticed the clock wasn't working so of course when I tried to use it, nothing works. It just died. Any ideas on what it might be and how much?

posted on November 30, 2009 at 05:23PM
 
In response to Bravesfanforever's post from November 30 2009 04:36PM

I ended up buying a Sears Service Smart Protection Agreement for the repair of my UltraWave Elite microhood. It cost $229, which sure isn't cheap... but the closest model to the broken one I have, costs $550 on sale. With this agreement, the unit was  fixed, and parts and labor on all repairs for the next 12 months are covered. I've heard that these microwaves are manufactured by LG and are supposed to be quite reliable; but as I see more and more people post about their's dying, it makes me wonder.

posted on November 30, 2009 at 05:25PM
 
In response to Jeff-gb's post from November 28 2009 09:53AM

These are not cheap to replace, either. They've been discontinued and the most similar model is $550 on sale.

posted on December 02, 2009 at 02:08PM
 

I have a similar problem with exactly the same model. I'm planning to install a separate outlet, buy microwave that will fit the same place( I already have the trim). I don't see any differences between this "special" $550 microwave and for example the on that costco cells for $180. These oven/microwave combos are not good!

posted on December 14, 2009 at 04:27PM
 

yeap -- same problems- elite ultra wave- not heating and yes have had for six years-----hmmmm common theme???

posted on December 14, 2009 at 04:47PM
 
In response to chrismon's post from December 14 2009 04:27PM

I wonder... how many of these units were sold? This problem is starting to sound statistically significant, based on the number of people that have had the same problem with this model.

posted on December 15, 2009 at 08:40AM
 

Mine, different model, died yesterday.  Electronics still work but there's no waves.  It's over seven years old, Kenmore Microhood #02061622000.  I'm going to get a new one, not repair.  Just not sure what brand.

posted on December 15, 2009 at 12:07PM
 

do i hear recall????

posted on December 17, 2009 at 12:56PM
 

they should...mine broke today!     just stop heating, nothing else wrong!

I guess they make sure they have a certain amount of business every couple years huh?   Pretty strange so many have the same problem of short life!

I am going to call them myself.

posted on December 17, 2009 at 02:17PM
 

I have the same kenmore model, and 2 days ago it stopped heating also. What gives??

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