Rating Summary
“Be aware that proper assembly is crucial....”
- Pros
- attractive-looking treadmill
- Cons
- proper assembly is crucial
NordicTrack A2750 PRO Treadmill —
Purchased a NordicTrack A2750 PRO at the Sears store in Lincoln Park, Michigan, on 1/23/2010. The floor model was sturdy, quiet, smooth and was an attractive-looking unit.
I was especially drawn to its ruggedness as I am 6'2" and weigh 246 lbs. The total purchase price (including $65 delivery and assembly by Sears) and the NordicTrack 5-year extended warranty was $1,340.
The boxed treadmill weighs about 250 lbs. so I figured $65 was a bargain for Sears to deliver it to my basement and assemble it.
After assembly, and while I watched, the Sears assembly team ran the treadmill through its incline calibration. During the incline calibration, I heard one "pop" and then there was a second, very loud "bang"... The upright storage latch knob was assembled incorrectly and it had sheared off.
The Sears technicians initially claimed this was a faulty part from NordicTrack. I looked at the assembly manual myself and pointed out that the latch knob was assembled facing the wrong direction.
Being a fair-minded individual, I agreed to Sears replacing the broken part. Sears sent me a $75 gift certificate (for my next Sears purchase) for my inconvenience.
In retrospect, I should've sent the whole treadmill back for a new replacement. Today, I found out what the first noise was.... a mounting bracket for the plastic motor hood broke off. As of this writing (2/28/2010), the treadmill sounds like a noisy, plastic rattle trap about to fall apart.
I now have a phone call placed to my Sears salesperson. They'll have to replace the plastic motor hood or I will demand a full refund..... (minus the $65 which is non-refundable!!!!!)
Maybe the salesperson will tell me to call NordicTrack customer service?????
I regret purchasing this NordicTrack A2750 Pro from Sears.
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